General Information

Req #
Career area:
Hardware Engineering
United States of America
North Carolina
Tuesday, May 10, 2022
Working time:
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

This position is a hybrid opportunity and requires work in a onsite lab/office setting every week. Currently we are considering candidates that live in the Raleigh area.

Lenovo’s quality team is currently seeking a early career beta and returns reduction program manager for PC and smart devices. In this exciting position you will be part of our Customer Quality Engineering team working to identify issues on unannounced and new products through beta testing.

What You'll Do:

  • Plan and oversee beta test for laptop, tablet, smart devices and other products as needed
  • Drive defect resolution with product owners
  • Identify and recruit beta test participants
  • Create surveys to collect qualitative data from beta users
  • Data analysis of customer survey feedback and product return performance
  • Creation of data analysis dashboards as needed

Position Requirements

Basic Qualifications:

  • Project management experience
  • Advanced knowledge of Windows OS
  • Basic PC hardware and software troubleshooting skills
  • Knowledge of PC technologies (PCIe, NVMe, USB, etc)
  • Strong analytical, problem solving and strategic abilities
  • Strong verbal and written communication
  • Superior PowerPoint skills
  • Strong attention to detail
  • Flexibility to work some evening hours

Preferred Qualifications:

  • Bachelor’s degree
  • 3+ years of early career experience
  • Interest in PC gaming and technology
  • Windows deployment and imaging
  • Simple scripting for automation
  • Chrome OS
  • Team player attitude with the ability to work proactively & autonomously

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America