General Information

Req #
Career area:
Tuesday, July 4, 2023
Working time:
Additional Locations
* Japan - Tōkyō - Chiyoda-Ku

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

*Lenovo Diversity & Inclusion Promotion:

Other articles about our female employees:

"Liiga" … Senior Manager, Service Support:

Description and Requirements

■ About Lenovo culture
Our culture defines us…it's our DNA. We call it the “We Are Lenovo” culture and it's the values we share and the business practices we deploy. It's how we address our day-to-day commitments. The “We Are Lenovo” culture is embodied in the statement: We do what we say, we own what we do, and we like to constantly wow our customers

・CUSTOMERS in everything we do
・Global TEAM players guided by integrity and TRUST
・ENTREPRENEURS committed to driving change
・INNOVATORS who relentlessly pursue new idea

Our culture is what has enabled us to consistently raise the bar on delivering break-through innovations, award-winning designs, and strong financial performance.
To know more about who we are, visit

◇Position Description◇
■About Organization 
- Report to: Head of Commercial Marketing
- Subordinates: 0
- Number of Peers: 3

■Roles and responsibilities
- Customer Relationship Marketing Communication manager who drives the projects of BtoB marketing infrastructure and communication scheme optimization by utilizing CRM/MA tools to realize Lenovo’s commercial business growth.

1.Understand Lenovo’s CRM tools such as Marketo and Dynamics etc. Lead the project of customer lead/pipeline nurturing process optimization among company wide.
2.Manage the projects which cover its Goal, KPI, Process, Timeline, Resources etc. Drive it as project manager.
3.Co-work with internal stakeholders such as segment marketer, communication team, commercial sales, operation, and the counterpart from Asia pacific in timely manner.
4.Involve appropriate external vendor resources and manage it.
5.Give direction to organization as professional of CRM/MA.

■Key Interaction with:
- Internal: Segment marketer (from Marketing team), Commercial sales, Asia Pacific HQ, Sales operation, eCommerce, Product & Strategy etc.
- External: Channel Partners, Customers, Creative Agency, Media Agency, Operational Agency, Event Agency

■Must Have – essential
- CRM/MA project participation more than 3 years
- Handle CRM tools
- BtoB marketing more than 3 years

【Skill, Competency】
- CRM tool optimization management
- English as daily conversation level
- Documentations (Microsoft Office)
- Proactive attitude
- Logical thinking
- Multi tasker

■Good to have - desirable
- CRM/MA project lead more than 3 years
- Website operation management
- Digital marketing
- Manage of external resources

【Skill, Competency】
- Understand of Marketo
- Understand of Dynamics
- English as business level

Additional Locations
* Japan - Tōkyō - Chiyoda-Ku
* Japan
* Japan - Tōkyō
* Japan - Tōkyō - Chiyoda-Ku