Lenovo

Your role of Customer Success & Microsoft Cloud Solution Provider (MS CSP) Business Development Specialist will be a critical in positioning Lenovo as a leader in Microsoft cloud & subscription services. With your good sales expertise, customer service skills, and passion for technology, you'll deliver exceptional and innovative business solutions that complement Lenovo’s datacenter products. Whether prospecting for new business, enabling account managers to generate new leads, or providing ongoing support to retain existing customers, through the Microsoft Cloud Solutions Provider (CSP for short) program, your role as a Cloud/Subscription Sales Specialist, working together with the EMEA CSP Sales Manager ISG, is strategic toward expanding Lenovo’s strategic customer relationships.

You will be responsible for the CSP business for selected enabled markets in EMEA. You can take pride in knowing you are part of a global company that's changing the world through industry-leading products and solutions.

These are your detailed responsibilities:

Success Metric

• Guide key business stakeholders through technology road mapping processes including budgeting & purchasing, implementation/deployment of Microsoft Azure Cloud Services and Microsoft Subscription services. 

• Azure Cloud Services, Microsoft Subscription Services (WS & SQL Server), Azure Reserved Instances growth through commercial sales (SMB, Mid-Market, & Enterprise)

• Execute and manage ongoing reporting and cadence with Lenovo and Microsoft stakeholders
  • Provide weekly Lenovo sales & pipeline report for CSP
  • Quarterly plan creation and engagement with Lenovo Services team
  • Partner closely with Microsoft stakeholders to ensure Microsoft assets and business priorities are clearly articulated and demonstrated in merchandising and training tactics

Responsibilities With a deep product expertise and a rich understanding of software subscription products, you’ll:  

• Sell Azure cloud & subscription solutions
• Proactively engage Customers and Partners to highlight potential program, spending or account concerns
• Develop offering reports to communicate status of operations to customers and internal teams
• Grow, and expand customer product adoption and revenue
• Analyze customer needs and present solutions that include subscriptions and services
• Educate sales teams about new business subscription offerings to generate net new leads
• Execute floor days, demos, and trainings/lunch & learns (remote video unless onsite available)
• Maintain sales references for Azure Cloud Services.
• Facilitate completion of customer agreements, and onboarding
• Provide customer support to provision and consume subscription services
• Attend training to understand company, market, industry trends and  to maintain expertise in all of Lenovo’s CSP product offerings

You will report to the EMEA Alliance Manager - for Lenovo Infrastructure Solutions Group  supporting customers in EMEA. You will participate in weekly collaborative planning calls and meetings

What you’ll bring/ Position Requirements:

• Minimum 3-4 years of relevant experience selling Azure cloud and software subscription services to business customers. Working in Azure Marketplace and portals.

•  3 - 5 years of experience with solutions-based sales environment, including call-center sales experience, with a demonstrated ability to meet and exceed sales quotas

• Fluent English. Additional European languages (German, French, Italian, Spanish, etc) are a plus.

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Additionally, the following skills and attributes will help your success:  

• Working closely with customer to make sure their needs are met.
• Upsell customers to add more Azure and Lenovo products.
• Communication and customer interaction skills, with experience looking for business, negotiating, and closing sales
• Financial reporting/reconciliation/ billing issues

What We Will Offer You:

• An open and stimulating environment within one of the most forward thinking IT companies

• Flat structures and fast decision-making processes

• A modern and flexible way of working to combine personal and professional life, working from home

• An international team with a high focus on Gender Diversity

• Attractive compensation package

We are looking forward to discussing this position with you soon!