General Information

Req #
WD00053746
Career area:
Sales
Country/Region:
Japan
State:
Tokyo
City:
Chiyoda-Ku
Date:
Tuesday, June 13, 2023
Working time:
Full-time
Additional Locations
* Japan

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub. 

Description and Requirements

■ About Lenovo culture

Our culture defines us…it's our DNA. We call it the “We Are Lenovo” culture and it's the values we share and the business practices we deploy. It's how we address our day-to-day commitments. The “We Are Lenovo” culture is embodied in the statement: We do what we say, we own what we do, and we like to constantly wow our customers

・CUSTOMERS in everything we do

・Global TEAM players guided by integrity and TRUST

・ENTREPRENEURS committed to driving change

・INNOVATORS who relentlessly pursue new idea

Our culture is what has enabled us to consistently raise the bar on delivering break-through innovations, award-winning designs, and strong financial performance.

To know more about who we are, visit https://www.lenovo.com/jp/ja/about/whoweare



◇Position Description◇

■Exciting Job Opportunities for Business Expansion!

Lenovo Japan are excited to announce that our company is currently seeking talented individuals to join our team as we embark on a new phase of business expansion. We are dedicated to under the slogan "Smarter technology for ALL", we are striving to contribute to the growth of Japanese commercial business with a wide range of products from pocket to cloud. 

As we continue to grow and strive towards excellence, we are looking for passionate and skilled professionals who are eager to contribute their expertise and be a part of our journey. As a member of our team, you will have the opportunity to work in a dynamic and inclusive environment where your ideas and contributions will be valued. We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth and development. If you are interested in joining us on this exciting journey, please submit your resume and cover letter to our HR team. We look forward to reviewing your application and potentially welcoming you to our team!


■ About Lenovo

Lenovo is a $60 billion Fortune Global 500 company, serving customers in 180 markets around the world. We believe in enabling smarter technology for all and aim to create an inclusive and bright future where diverse people are treated equally and fairly. We build world-changing technology with a bold vision to bring smart technology to everyone. These technologies power (through devices and infrastructure), empower millions of customers (through solutions, services, and software), and do more for everyone, everywhere. produces Realize an inclusive, trustworthy and sustainable digital society.


■About the organization

Lenovo Japan Commercial Business Wide Area Sales Department

We work with clients ranging from 300 to 2,999 employees. The distance between our members is close, and we share know-how as a team through group work, etc., and work every day to clear the given mission. Hybrid work is adopted, and flexible working styles are also possible.

-Report to : Japan Commercial SMB MM Inside Sales Manager

-Number of Peers : 9


■Roles and responsibilities

As inside sales, we effectively use telephone, email, web interviews, etc. to propose hardware, software, services, etc. to customers and lead them to contracts. It is a responsible and important job that represents the company and stands in front of customers, not outside sales assistant. You can always touch the latest IT technology, so you can naturally acquire not only sales skills but also IT knowledge.

1.Opportunity Identification/Customer Relationship Building

-Sales prospecting and outbound/inbound calling

-Initiate and drive marketing campaigns

-Understand/Evaluate customer needs

-Identify customer decision-making process 

-Develop relationships with decision makers/influencers

-Develop customer loyalty

-Develop relationships with key business partners 

-Create marketing materials


2.Products/solution proposal - Deal Closing

-Understand Lenovo’s and competitors’ strategy, products and its configurations 

-Differentiate Lenovo products

-Prepare/Develop product proposals and proposal activities

-Deliver value proposition and up sell

-Engage management for escalations

-Manage contract closure

-Engage technical resource if needed


3.Business Management

-Understand CRM Tool and continuous update of customer database on CRM tool  

-Manage contract closure 


4.Pre-Sale and Sale Order Management

-Ensure order placement and Investigate order issues, 

such as credit holds, credit line issues, A/P issues, and invalid part numbers  

-Identify resolution and engage proper resource 


5.Post Sale Order Management

-Work with Accounts Payable contact on past due A/R  

-Manage product transitions/substitutions  

-Manage/Retain relations with customer


■Key Interaction with:

-Face to Face sales

-Partner sales

-Business Development Manager (Product sales)

-Product Manager

-Customer support

-Operations

-Marketing

-Finance

-Supply and Demand


■Carrier Path

-Face to Face sales

-Inside sales manager

-Marketing

-Product sales etc



◇Requirements◇

■Must Have – essential

【Experience】

-5+ years of sales experience in PC or IT industry

-Up to around 15 years of work experience


【Skill, Competency】

1.Communication skills: Excellent verbal and written communication skills are crucial in inside sales, as salespeople need to effectively convey product information and persuade potential customers.

2.Negotiation skills: Inside sales often involve negotiations with customers to reach mutually beneficial agreements. Salespeople need to be skilled in negotiation techniques and be able to handle objections from customers.

3.Relationship-building skills: Building and maintaining relationships with customers is essential in inside sales. Salespeople need to be able to establish rapport, develop trust, and maintain a positive relationship with customers to encourage repeat business. motivated to continuously seek out new leads, follow up with potential customers, and close sales.

4.Product knowledge: Salespeople need to have a deep understanding of their products or services, including their features, benefits, and competitive advantages. This knowledge allows them to effectively sell and address customer inquiries.

5.Adaptability: Face to face sales often involve dealing with different types of customers, products, and situations. Salespeople need to be adaptable and able to quickly adjust their approach to different customers and situations.

6.Listening skills: Effective listening skills are important in inside sales to understand customer needs, identify opportunities, and address concerns. Salespeople need to be able to actively listen and respond appropriately to customer feedback.

7.Teamwork: In some inside sales settings, salespeople may work as part of a team or collaborate with other departments. Salespeople need to be able to work well with others, share information, and support team goals.

8.Time management skills: Inside sales can be fast-paced and require managing multiple tasks and appointments. Salespeople need to be able to prioritize their time effectively and efficiently to meet sales targets and deadlines.

9.Self-motivation: Face to face sales can be challenging, and salespeople need to be self-motivated to continuously seek out new leads, follow up with potential customers, and close sales.


■Good to have - desirable

【Experience】

-Experience in managing (include outsource staff)

-Experience in Product BDM


【Skill, Competency】

-Not necessarily fluent, but if you are good at English, you can make use of it.

Additional Locations
* Japan
* Japan