General Information

Req #
WD00061997
Career area:
Services
Country/Region:
Canada
State:
Ontario
City:
Markham
Date:
Thursday, March 7, 2024
Working time:
Full-time
Additional Locations
* Canada - Ontario - Markham

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub

Description and Requirements

The Configuration Services Engineer will provide technical support for services within the Lenovo Configuration Services Facility (CFS).  In this role you will work within a team that has a strong focus on collaborating and sharing knowledge among your peers to facilitate timely and superior delivery of requirements

Main Responsibilities:

·       Deploy asset tags and associated labels, collection of related data and reporting.

·       System Integration & Configuration such as HDD Partitioning, Image Load, Standard software configuration, Standard BIOS settings for Lenovo equipment.

·       Track (scan in/out) each system (or peripheral) as it passes through the various stages / warehouse locations of the configuration services facility.

·       Communicate directly with the customer end users ensuring their devices are refreshed timely and accurately.

·       Develop, analyze and maintain tools that support, and automate build and test processes.

·       Work with the project management team to establish, document and maintain the build process for each project.

·       Actively assess/contribute to the continuous improvement of work, standards, processes and methodologies


Basic Qualifications:

·       2+ years of proven IT experience as a Configuration Engineer or IT Support in a medium to large corporate environment


Preferred Qualifications

·       Technical Knowledge on Client (Desktop, Notebook & Tablets)

·       Structured Troubleshooting Techniques

·       Strong Services Industry and ‘ITIL’ acumen

·       Working Knowledge on Windows Operating Systems and MS Products

·       Ideally technical knowledge in some of the following:

o   SCCM 2012 or 2016

o   Windows 7/10 / 11

o   MDT

o   Intune and Azure or other UEM/MDM

o   VMware or Hyper-V

o   Microsoft White glove, Google Zero Touch, Apple DEP

o   Workspace One

o   Linux, OSx, iOS, Android

o   Powershell



Work Location: Milton, ON or Bradford, ON

Additional Locations
* Canada - Ontario - Markham
* Canada
* Canada - Ontario
* Canada - Ontario - Markham