General Information

Req #
Career area:
Friday, May 21, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune 500 company, we’re one of Fortune’s Most Admired. We’re in 180 countries, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo is seeking a Customer Demand Specialist for our hub in Bucharest to join Lenovo’s Infrastructure Solution Group (ISG).
Daily tasks vary and include engaging prospects within target accounts via phone, email, and social channels (i.e. LinkedIn Sales Navigator) to identify sales opportunities. Reporting to Research & Insights Manager, the CDS will also be responsible for following up with and qualifying leads from multiple sources such as inbound marketing campaigns, online responders, events (virtual & face-to-face), and digital advertisement. This is a volume outbound role, and you will be required to call 40 - 50 prospects/customers daily.
Must be self-motivated, have sound time management skills with meticulous attention to detail, and a passion for exceeding goals. 
  • Identify and engage with marketing ready leads resulting from demand generation activities and nurturing those leads to qualify them into Marketing Qualified Leads to hand over to our sales force.
  • Perform high volume calling with end-goal of identifying qualified leads and opportunities
  • Collaborate with EMEA and in-country marketing teams to identify target accounts and cultivate prospecting lists
  • Build a solid relationship with both the Territory Marketing Leader & Sales focusing on results, engagement and process optimization
  • Enhance contact and company data of prospective customers within CRM (Dynamics), ensuring information is accurately documented
  • Work alongside the Marketing team to identify trending verticals and to conduct data-driven communication with prospects
  • Maintain and provide reports on the status of leads and prospecting activities.
  • Pick-up any inbound chats and calls for your assigned territory and handle in a professional and customer-centric way.
  • Covered territory: Russia, CIS & Central – Eastern Europe.

Position Requirements:
  • Ability to work effectively as part of a team and independently
  • Ability to handle multiple tasks and projects effectively under deadline pressure; adapt quickly to change
  • Ability to effectively follow standard operating procedures and processes
  • Work with the following systems: Dynamics 365, Oracle & Genesys

Qualifications & Experience:
  • Bachelor’s degree (Preferred)
  • 1-2 years in a sales or lead development role with a track record of success
  • Experience cold calling, making 40+ calls per day
  • Knowledge of datacenter technologies such as virtualization, storage, servers, cloud and networking (preferred)
  • Experience with CRM tools (MS Dynamics, Oracle, Genesys - preferred)
  • Strong written and verbal communication skills, as well as strong organizational and time management skills
  • Positive attitude, creative thinker, resilient, and driven to provide high-quality customer service
  • Commitment to achieving individual and team performance goals
  • Excellent phone and chat presence and experience making phone calls in an open environment
  • Russian native speaker plus English fluent

What can you expect:
  • Contract: This is a fulltime position with a permanent contract
  • Compensation: Besides a good salary, you will be eligible for our bonus plan, receive lunch vouchers, a number of vacation days based on seniority and the possibility to buy company shares, a work from home policy and many others.
  • Our office: We are based in Floreasca Park, one of the high-tech hubs in Bucharest with easy access to public transport and restaurants. On site you will enjoy our fresh re-designed friendly office environment that will make work feel like home.
  • Hiring process: Applying takes a minute! After a positive screening based on your resume you will have an initial phone or video conversation with our Talent Acquisition Consultant based in Bratislava, followed by an interview with the team manager, and then with our future colleagues to make this hiring easier and transparent for you and thus have a closer understanding of the role and the organization you are joining.

We are looking forward to discussing this position with you soon!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.