Lenovo

We are looking for a Supply Chain Customer Quality Engineer who will assist in driving consistency and continuous improvements in product performance across Lenovo’s Cloud Service Providers through Data Analytics. The candidate will assist the Customer facing CQE team by providing ongoing support of the E2E Supply Chain Quality relationship to meet our customers needs. The candidate will be a primary contact for internal interactions with the CQE team, the Manufacturing Quality Engineering team, and the local Manufacturing team.

You will report to the Supply Chain Customer Quality Engineering Manager supporting the CQE team. You will participate in many different projects together with other functions to grow a broad and deep Supply Chain background.

What You'll Do
• Establish individual goals, strategies, and procedures
• Assists with E2E SC Client Facing Quality relationships to drive continuous improvements using data analytics
• Review customer’s quality KPIs and help drive product performance to meet those targets using trend analysis
• Analyze end-to-end customer data and identify opportunities for improvements
• Drive consistency in product performance across customer platforms at the local manufacturing sites and Cloud Service Provider Data Centers
• Learn to make quick, effective decisions and prioritize your projects to focus on the ones that have the highest impact to the business
• Facilitate internal and external meetings as necessary to understand quality data
• Develop and document quality metrics and create presentations/reports to the customers and your Lenovo team
• Support the existing CQEs in their customer facing roles and grow your own capabilities to take on customer facing conversations
• Co-work with global teams in sharing customer data as necessary

Basic Qualifications:
• Bachelor’s or Master’s degree in Supply Chain Engineering, Industrial Engineering, or Quality Management related discipline
• 2+ years of experience in Supply Chain Engineering, Supply Chain Operations, or a Manufacturing environment.

Preferred Qualifications:
• Analytical and Problem-solving skills using data
• Willingness to ‘roll your sleeves up’ and dig deep into Manufacturing and Customer Specific Data
• Project management/leadership skills
• Proven ability to successfully manage multiple tasks at one time
• Ability to overcome obstacles and meet deadlines in a dynamic environment
• Fluent in Spanish and English, other languages a plus