General Information

Req #
Career area:
Hardware Engineering
United States of America
North Carolina
Friday, November 3, 2023
Working time:
Additional Locations
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub. 

Description and Requirements

We are hiring a Summer 2024 Intern to join our team as a Customer Quality Engineer. This position offers a broad range of experience inside Cloud Service Provider Manufacturing Engineering within a globally well respected Supply Chain. This is a hands-on position that will expand your understanding of hardware, subsystems and customer engagement. In addition, you will be working with a global team of technology experts within one of the world's leading technology firms.

What You'll Do:

  • Assists with E2E SC Client Facing Quality customer relationships to drive continuous improvements using data analytics.
  • Review customer’s quality KPIs and help drive product performance to meet those targets using trend analysis.
  • Analyze end-to-end customer data and identify opportunities for improvements.
  • Drive consistency in product performance across WW MFG sites and DataCenter processes for Cloud Service Provider Products.
  • Learn to make quick, effective decisions and prioritize your projects to focus on the ones that have the highest impact to the business.
  • Participate in internal and external meetings as necessary to understand quality data.
  • Develop and document quality metrics and create presentations/reports to the customers and the Lenovo team.

Basic Requirements:

  • Pursuing a Bachelor’s or Master’s degree in Supply Chain Engineering, Industrial Engineering, Sales Engineering, or Quality Management

Preferred Qualifications:

  • Analytical and Problem-solving skills using data
  • Willingness to ‘roll your sleeves up’ and dig deep into learning Manufacturing and Field Data Management
  • Project management/leadership skills
  • Ability to successfully manage multiple tasks at one time
  • Ability to overcome obstacles and meet deadlines in a dynamic environment
  • Must be attentive to details in order to engage in Product BOM Reviews
  • Strong Communication Skills, Diligence and Self-motivated to Follow Up on Defined Activities
  • Ability, flexibility, and willingness to work with Cross-functional Teams

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville