General Information

Req #
Career area:
United States of America
Additional locations:
US - Morrisville
Tuesday, August 31, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

We are seeking an experienced Commercial Contract Manager to support Lenovo’s worldwide "Device as a Service" ("DaaS") sales function to close multi-million dollar "As A Service" contracts with global clients headquartered in the North America region.

The successful candidate will be a pro-active, pragmatic and commercially astute individual with extensive experience in sell-side contract management. The target is to maximize value capture whilst minimizing value leakage and protecting the company via management of commercial, legal and regulatory risk. Although primarily focused on pre-sales contract support, the role will encompass full E2E contract lifecycle management


  • Lead, support and/or manage all commercial, technical and operational aspects of the contract including negotiations with DaaS clients ranging from simple single country subscription-based transactions to highly complex, multi-national managed services "Device As A Service" deals
  • Has the confidence, gravitas and seniority to engage in face-to-face negotiation of multi-million-dollar DaaS deals with all the client’s stakeholders including program managers, general counsel and other senior stakeholders including at board level.
  • Supports the DaaS Sales teams in client specific negotiations via provision of timely commercial and contract advice across a diverse range of contract types including
    • Master Services Agreements
    • Statements of Work
    • Non-Disclosure Agreements
    • Partner/Teaming Agreements
    • Master Lease Agreements
    • Inter-company Agreement
  • Liaise with Lenovo local / geo based legal counsel to ensure compliance with local law and regulation and to ensure aligned approach to legal issues
  • Lead, support and/or manage contract negotiations with systems integrators e.g., Accenture, PwC
  • Support contract negotiations with external partners e.g., equipment leasing partners, financial services companies and services suppliers where necessary including any back-to-back provisions required
  • Provide strategic direction / input to contract strategy, adoption of best practice, contract templates and approach to contract automation e.g., electronic signature
  • Comfortable with advising internal stakeholders including at board level and building cross functional relationships across departments e.g., sales, service, LFS, legal and worldwide geos/subsidiaries.
  • Liaise with product management team to ensure relevant contractual terms and conditions are developed for each new product during the New Product Development process
  • Upskill wider DaaS team through provision of in-house training and/or materials on key contractual topics e.g., data protection, competition law, anti-bribery etc.
  • Maintain and manage global contract repository via use of CLM tools, SharePoint etc.
  • Ensure compliance relevant company policies and procedures including legal governance / Delegation of Authority levels


  • At least 6-8 years of experience in negotiating complex multi-country managed services contracts in an IT or Telecommunications environment.
  • Commercial management experience with solid understanding of the key drivers of profitability
  • Strong contract drafting and negotiation skills with a solid knowledge of legal concepts
  • Experience in IT Hardware / Equipment leasing would be considered an advantage
  • Ability to work in a fast paced, ambiguous and ever-changing environment
  • Experience of subscription based "as a service" commercial models 
  • Comfortable negotiating directly with clients and/or third parties
  • Strong team player who builds strong working relationships with clients and internal stakeholders
  • Solid project management experience 
  • Commercial awareness with ability to understand the sales team’s perspective and balance contractual and legal risk
  • High degree of professional ethics, integrity and gravitas
  • First class interpersonal and communication skills
  • Excellent judgement and analytical skills
  • Ability to remain calm under pressure
  • Fluent in written and spoken English. 
  • Ability to anticipate, mitigate, minimize and proactively manage risk
  • Ability and willingness to travel to client site

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.