General Information

Req #
Career area:
United States of America
North Carolina
Thursday, December 14, 2023
Working time:
Additional Locations
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub. 

Description and Requirements

We are seeking an experienced Commercial Contract Manager to support Lenovo’s worldwide Solutions and Services Group (“SSG”) sales function to close multi-million dollar “As A Service” contracts with global clients headquartered in the North America region.

The successful candidate will be a pro-active, pragmatic, and commercially astute individual with extensive experience in sell-side contract management. The target is to maximize value capture whilst minimizing value leakage and protecting the company via management of commercial, legal, and regulatory risk.

Although primarily focused on pre-sales contract support, the role will encompass full E2E contract lifecycle management

What You'll Do:

  • Lead, support and/or manage all commercial, technical, and operational aspects of the contract including negotiations with “aaS” clients ranging from simple single country subscription based transactions to highly complex, multi-national managed services deals
  • Has the confidence, gravitas, and seniority to engage in face-to-face negotiation of multi-million dollar “aaS” deals with all of the client’s stakeholders including program managers, general counsel and other senior stakeholders including at board level.
  • Act as the single point of contact for SSG's North America regional sales leadership team
  • Supports the SSG Sales teams in client specific negotiations via provision of timely commercial and contract advice across a diverse range of contract types including Master Services Agreements, Service Descriptions & Statements of Work, Non-Disclosure Agreements, Partner/Teaming Agreements, Master Lease Agreements, Inter-company Agreements
  • Liaise with Lenovo local / geo based legal counsel to ensure compliance with local law and regulation and to ensure aligned approach to legal issues
  • Lead, support and/or manage contract negotiations with systems integrators e.g., Accenture, DXC etc., as required
  • Support contract negotiations with external partners e.g., equipment leasing partners, financial services companies, and services suppliers where necessary including any back-to-back provisions required
  • Provide strategic direction / input to contract strategy, adoption of best practice, contract templates and approach to contract automation e.g. electronic signature
  • Comfortable with advising internal stakeholders including at board level and building cross functional relationships across departments e.g., sales, service, LFS, legal and worldwide geos/subsidiaries.
  • Liaise with product management team to ensure relevant contractual terms and conditions are developed for each new product during the New Product Development process
  • Upskill wider SSG team through provision of in-house training and/or materials on key commercial, technical, and operational contractual topics
  • Ensure that the global contract repository is updated and maintained via use of CLM tools, SharePoint etc.
  • Ensure compliance relevant company policies and procedures including legal governance / Delegation of Authority levels

Basic Job Requirements:

  • At least 12 years of experience in negotiating complex multi-country managed services contracts in an IT or Telecommunications environment.
  • Commercial management experience with solid understanding of the key drivers of profitability
  • Strong contract drafting and negotiation skills with a solid knowledge of legal concepts
  • Experience of subscription based “as a service” commercial models
  • Experience negotiating directly with clients and/or third parties
  • Solid project management experience
  • Commercial awareness with ability to understand the sales team’s perspective and balance contractual and legal risk
Preferred Job Requirements:  
  • Experience in IT Hardware / Equipment leasing would be considered an advantage
  • Ability to work in a fast paced, ambiguous, and ever-changing environment
  • Strong team player who builds strong working relationships with clients and internal stakeholders
  • High degree of professional ethics, integrity, and gravitas
  • First class interpersonal and communication skills
  • Excellent judgement and analytical skills
  • Ability to remain calm under pressure
  • Ability to anticipate, mitigate, minimize, and proactively manage risk
  • Ability and willingness to travel to client site

We are open to this role being worked remotely but preference would be local to the Raleigh NC area.

The base salary budgeted range for this position is $130K-160K.  Individuals may also be considered for bonus and/or commission. Lenovo’s various benefits can be found on

In compliance with Colorado's EPEWA, the expected application deadline for this position is March 1, 2024. This applies to both external and internal candidates.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* United States of America - North Carolina - Morrisville
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* United States of America - North Carolina - Morrisville