General Information

Req #
Career area:
United States of America
North Carolina
Monday, November 1, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Duties include: Develop classes needed to provide the best in-house training for our repair technician staff – classes scheduled year ‘round; Stay current on all technical matters on the products we represent-attend seminars and Lenovo classes as available and self-study, e-Learning, as available; Teach the classes developed to our techs or our customers’ technicians; gather feedback from technicians, engineering, quality and leaders, use feedback to make improvements as appropriate; Document student results for education tracking; Assist repair technicians and customers on technical matters that occur in the field; Work with Quality, Engineering to resolve technical problems; Maintain technical library on all products; Work with the Operations team as needed to ensure technician laptops are operational; Projects as assigned by management

Must have the following: Strong oral and written communication skills, with ability to clearly present technical materials to students and customers, commitment to Lenovo’s vision and mission, strong computer proficiency, in depth mechanical knowledge of material handling products, with at least 2 years’ experience repairing these products, and current certification as needed.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.