Lenovo

EMEA SSG Digital Transformation Consultant

Position Description:
Lenovo is currently seeking an experienced Digital Transformation Consultant (DTC) who will develop comprehensive, creative and cost-effective services solutions for our customers to help transform and modernize their environment. Successful candidates will evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services Sales teams and use this information to develop solutions to meet customer’s requirements. Lenovo solutions may incorporate one or more lifecycle services including Digital Workplace Services (DWS), Device as a Service (DaaS), Professional and Managed Services and any additional endpoint lifecycle / management services.

Responsibilities

• Provide endpoint management and lifecycle and information technology expertise
• Travel to and facilitate workshops with customers to analyze customer processes and environments, help shape their requirements and develop overall solution recommendations, including total cost of ownership assessments and business cases.
• Partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners and contribute to all elements of the services sales cycle from the project kickoff; stakeholder coordination and end solution strategy.
• Contribute to customer presentations and briefings, provide input during deal qualification reviews, and prepare content for solution reviews with key stakeholders as required.
• Collaborate with Solution Architects on the development of business cases, and commercial contracts with both the selected business partner and the customer.
• Promote, sell, manage pipeline and contribute to the overall business management systems within the Solutions and Services group. 
• Ancillary responsibilities will include contributing to the ongoing education of our sales force through consistent and frequent interactions as well as contributing content and customer feedback to the worldwide Lenovo Services portfolio group

Position Requirements:

• 8 years of Contract Management, SOW’s, Business Development, Professional Services, Project Management and/or IT Services operations experience
• Consulting experience - collaborating, scoping, planning, and executing workshops, building agendas, whiteboarding, Agile processes, design thinking, report writing, and ability to create and articulate a business case
• Preference will be given to candidates:
  • With direct experience in IT Services Industry focused on DWS Solutions
  • Have an understanding of typical IT client infrastructures, tools and associated endpoint lifecycle / management activities and have the ability to generate and communicate associated services value propositions.
• Familiarity with and understanding of endpoint device management solutions and industry best practices
• Proven success in building solutions in the IT services industry
• Strategic mindset and sound business acumen are required, along with effective decision making, contract negotiation and partner management skills
• Excellent communication, both oral and written, and polished presentation skills
• Strong prioritization skills, attention to detail, commitment to deadlines
• Proficient with common whiteboarding tools and has the capability to run customer workshops virtually using appropriate collaboration technology
• Proficiency in Microsoft Word, PowerPoint, Excel
• Proven ability to operate with a high level of professionalism; entrepreneurialism and agility
• Demonstrated ability to work across all levels of the organization with a teaming attitude
• Bachelor’s degree or equivalent experience required
• Travel estimated at 40%
   

Additional Preferred Qualifications

• MBA or Advanced technical degree
• Technical certification from Microsoft, Virtualization tools, endpoint management tools and ITIL

 • Global Account or Global Enterprise Account Sales experience

What we will offer You:

• Holiday purchase  
• Private medical  
• Income protection 
• Attractive pension scheme  
• Positive work life balance 
• Learning and development 
• Life insurance 
• Lenovo and Motorola products discounts  

You will report to SSG (Solutions & Services Group) organization structure. SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as-a-Service) model, and customers’ stronger preference for sustainability services. Meanwhile, SSG continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City.  We are expanding TruScale as-a-Service to Digital Workplace solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions.