General Information

Req #
WD00060963
Career area:
Project Management
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Monday, February 26, 2024
Working time:
Full-time
Additional Locations
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub. 

Description and Requirements

The Americas SMB ecommerce team in Lenovo is responsible for the financial performance ( P&L) and is charged with developing and building the short and long term strategy to drive the Americas SMB ecommerce business to new pinnacles of success. The SMB segment is Lenovo ecommerce’s largest and most profitable segment. This is a high performance team recognized at the highest levels in Lenovo. Americas SMB Ecommerce team owns the P&L, ideates new business ideas and creates the strategic and executional go to market plans to bring them to market. The initiatives can range from adding tools to improve sales enablement, adding new products and services, improvements to the user experience, leading the transformation of our tele sales enablement strategy, partnerships and/or add new benefits for our customers to further accelerate our growth and vision. These are high visibility roles which interface across the large Americas ecommerce teams. We are given the freedom to dream big and then bring these to realities.

Responsibilities:

  • Responsible for driving core initiatives in the Small & Medium Business segment as well as key KPIs such as revenue and membership growth goals for North America SMB ecommerce team.
  • Identify, lead, and help execute key small business strategic initiatives & strategy to meet the goals of your segment. Research and identifying new trends, business ideas, or issues based on data & analysis.
  • Set up a regular cadence to review segment business performance and define clear next steps.
  • Provide business cases, data driven business justification, competitive benchmarking analysis, as well as a detailed business requirements document for each project.
  • Build comprehensive project plans, schedules for these strategic projects and provide regular status updates and work across functions (sales, marketing, merchandising, 4P, brand, IT, analytics) to ensure programs are delivered on time and as promised.
  • Responsible for monitoring, capturing overall business performance and member insights on a regular cadence by deep analysis of performance metrics-based analytics dashboards for the Small Business program. Report and present as needed.
  • Work with the global analytics organizations to create dashboards as needed.
  • Contribute to the vision and day-to-day operations of the Lenovo Pro Store SMB portal, including feature/function road maps and best in class solutions with key vendors that drive value for the SMB customer set.
  • Proactively identify and mitigate issues and potential obstacles in meeting business objectives.
  • Help evolve a set of solutions and products that over a period will position competitively and in many cases help drive stickiness of the Lenovo offering over the web.

Position Qualifications:

Basic:

  • Bachelor’s Degree
  • 8+ years of combined experience working in the business management, general management, program management, ecommerce, or product marketing.

Preferred:

  • MBA experience highly preferred
  • Certification in Project Management highly preferred- demonstrated ability to manage the necessary details and successful implementation of multiple simultaneous projects.
  • Expertise in using web analytics and sales data to drive decisions and identify opportunities for improvement, and to validate the success of key site changes/enhancements.
  • Clear understanding of e-commerce best practices
  • Conceptual thinking and problem-solving at all levels, ability to formulate a plan and desire to drive that plan through to completion.
  • An optimist, comfortable with ambiguity, passionate about helping shape the future for the best through constant improvement.
  • Customer focused.
  • Persistence and the ability to influence others.
  • IT industry knowledge and needs of SMB customers is a plus.
  • Willingness to work flexible, non-traditional hours to accommodate global communications and coordination.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville