Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Responsibility:

1. Work with Factory and ITC Configuration services on escalation issues that impact factory fulfilment of customer orders

2. Work with global supply chain to ensure proper prioritization of Lenovo on Lenovo orders to ensure project are shipped and prioritized from a supply chain perspective

3.  Assist with change order and prioritization of projects

4.  Submit Production change requests (PCR) process for component decommits and changes to manufacturing options/process to serve our customers

5.  Supply chain and logistic experience

6.  Support of Close to Manufacturing initiatives

7.  Experience with Microsoft Autopilot and pre-provisioning processes

8.  Escalation point for manufacturing to configuration services as related to manufacturing Ticket Change Requests (TCR)

9.  Provide root cause analysis on raised TCR from manufacturing

10.  Basic understanding of BIOS and Imaging concepts

11.  Work with teams on production change request implementations and prioritization 

12. Work with the project management team to establish, document and maintain the build process for each project.

13. Actively assess/contribute to the continuous improvement of work, standards, processes and methodologies