Lenovo

Position Summary

We are seeking an experienced Product Manager with expertise in Lenovo eService IT products to lead go-to-market strategies, drive product portfolio design and enhancements, support product operations, and actively engage with sales teams and customers. This role requires a strategic thinker who can bridge technical innovation with market needs, ensuring the success and growth of Lenovo’s eService IT product offerings.

Key Responsibilities

Go-to-Market Strategy and Execution:

• Develop and execute go-to-market strategies for Lenovo eService IT products, ensuring alignment with business objectives.
• Collaborate closely with sales teams to create effective sales enablement materials, including product positioning, messaging, and competitive differentiation.
• Plan and execute product launches, including training sessions, customer-facing presentations, and marketing campaigns.
• Monitor product adoption, customer feedback, and market performance to refine strategies and improve outcomes.

Engagement with Sales Teams and Customers:

• Partner with sales teams to understand customer requirements, pain points, and use cases.
• Support sales efforts by participating in customer meetings, delivering product presentations, and addressing technical inquiries.
• Act as the primary point of contact between customers and internal teams, ensuring customer needs are reflected in product development.

Product Portfolio Design and Enhancement:

• Design and manage the Lenovo eService IT product portfolio, ensuring offerings address current market trends and customer requirements.
• Continuously analyze product performance and customer feedback to identify opportunities for portfolio enhancements and expansions.
• Prioritize product features and enhancements based on customer impact, market demand, and business value.

Product Operation and Cross-Functional Collaboration:

• Monitor and address production issues and feedback. Work closely with engineering, R&D, and marketing teams to ensure product development aligns with market needs and company strategy.
• Partner with marketing teams to create impactful campaigns that drive awareness and adoption of Lenovo eService IT products.
• Collaborate with customer support and implementation teams to ensure a seamless customer experience.

Market and Competitive Analysis:

• Conduct in-depth market research to understand industry trends, emerging technologies, and competitive landscapes.
• Use insights to position Lenovo eService IT products effectively and recommend new opportunities for growth.
• Provide regular updates to leadership on market dynamics and product performance.

Metrics and Reporting:

• Define success metrics for product launches and ongoing performance.
• Analyze data to evaluate the effectiveness of go-to-market strategies and product adoption.
• Provide actionable recommendations to improve results and achieve business goals.

Qualifications and Skills

• Educational Background: Bachelor’s degree in Business, Information Technology, or a related field.
• Experience:
  • 5+ years of experience in product management, with a focus on go-to-market responsibilities in the IT industry.
  • Proven experience working with Lenovo eService products or similar IT solutions.
• Go-to-Market Expertise:
  • Strong knowledge of go-to-market planning, execution, and sales enablement.
  • Experience collaborating with sales teams to drive product adoption and revenue growth.
• Technical Knowledge:
  • Solid understanding of IT solutions, cloud computing, and enterprise services.
  • Ability to translate technical concepts into customer-centric value propositions.
• Analytical and Strategic Thinking:
  • Strong problem-solving skills and ability to prioritize tasks effectively.
  • Proficiency in analyzing market data and customer insights to inform product decisions.
• Communication and Leadership:
  • Excellent presentation and communication skills to engage with sales teams, customers, and stakeholders.

Ability to lead cross-functional teams and influence decision-making across the organization.

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