Lenovo

The Software SSDS Role is a global role developing Service Solution. This role supports primarily supports the LATAM/Brazil Region. These teams are responsible for develop a increase Lenovo Market Share on Software Market with the internal portfolio and from 3rd partners.

Key Objectives

· Leadership ability with a proven record of successfully driving change, setting priorities, driving performance, and executing plans on schedule in a highly collaborative manner.

· Successful applicants should have experience delivering complex software solutions across both cloud and traditional IT environments.

· Proven track record of driving business performance through the successful implementation of innovative software solutions.

· Ability to challenge and provide innovative disruptions which will drive configuration services.

· Ability to operate at multiple levels of technical detail from the architecture blueprint level to the discrete implementation level.

· Good judgment and ability to manage cross functional teams, influence others to accomplish goals, and organize resources.

· Ability to develop Business Cases for proposed solutions and technology investments.

· Excellent communication skills with the ability to elicit confidence from technical and executive audiences. You can translate complex technical concepts effectively to help customers understand their technical needs and options.

Key Competencies

· Ability to enable software sales as required to meet a customer’s solution needs.

· Ability to deliver client presentations with technical justification of software solutions and team training.

· Able to problem solve and think laterally.

· Proven ability to learn new and complex technology.

· Able to prioritize in a fast paced, dynamic work environment.

· Ability to commit and hold to delivery dates, but also work with agility and speed to respond to short notice requests.

· Effectively transfer thoughts and expresses ideas verbally in individual or group situations.

· Relevant industry experiences managing, designing, and implementing software solutions.

· Exposure to regulated environments would be highly regarded.

· Effective communication skills - written and verbal.

· Superior customer service skills.

· Demonstrate the business value of Software as an enabler of strategy formulation, and as support for technology innovation, which drives the Customer’s top and bottom lines.

· Run technology experiments for Customers, helping to create new products and services and integrating the best of theses into steady-state operations for the Customer.

· Knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting and risk management.

· Knowledge of business ecosystems, SaaS, DaaS/PCaaS, APIs, open data, microservices, event-driven IT and/or predictive analytics.

· Exposure and understanding of existing, new and emerging technologies, and processing environments.

· Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation.

· 5+ years of business experience in selling and/or delivering software or related services.

Technical knowledge in any of following areas(s)

· Software

· Networking

· Cloud Infrastructure

· SOE / MOE image creation and deployment

· SCCM

· MDT

· Windows 7/10/11

· Android

· Virtualization Solutions

· UEM/MDM/EMM/Provisioning

Critical Skills 

· Technical Knowledge on Client (Desktop, Notebook & Tablets) 

· Structured Troubleshooting Techniques 

· Strong Services Industry and ‘ITIL’ acumen 

· Good ability to communicate ideas, sound knowledge of MS Products 

· Strong understanding of the warranty model 

· Financial acumen 

· English Proficiency (Written and Verbal) 

· Spanish Proficiency (Written and Verbal) preferred