General Information

Req #
WD00036505
Career area:
Sales Support
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Tuesday, July 26, 2022
Working time:
Full-time
Additional Locations: 

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Come & join our international team.

In this role, you will manage relationship in between Lenovo and our Global account customers as a member of our Global team. You will acts as the single point of contact for execution globally on your assigned accounts and you will play the critical role in our customer centric approach.

Responsibilities:
• Utilize all of the company’s resources to resolve customer operational issues and projects
• Develop action plan that will provide a satisfactory outcome for the customer
• Identify, analyze, and interpret trends/patterns in complex data sets
• Assist in the development of new processes and procedures that will enhance customer experience
• Provide cost effective solutions to customers' issues within the company guidelines that will satisfy the customer to Lenovo's high standards.
• Monthly catalog execution, reporting of fulfillment execution and critical issue management
• preparing of QBR decks and active participation on face to face customer meetings
• Actively cooperate with Lenovo account teams like Global account manager, Inside Sales rep and all other various functions within Lenovo
• Locate and define new process improvement opportunities

Position Requirements

• Previous customer facing background with global/international customer

• Strong communication skills (presenting face to face & over the phone, taking requirements, data tracking, having discussions with people abroad)
• Very good organizational skills, including prioritization, time-management and multi-tasking
• Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy
• Project management skills to develop action plan, define owners and time line and track progress through final resolution
• Flexibility - to manage time zone challenges of leading global teams.
• MS Office skills – Excel, PowerPoint
• English - proficient, other language is an advantage

What we offer:
• The opportunity to manage directly the global customer relationship
• The opportunity to grow within a complex role with end-to-end responsibility
• We encourage you to bring your own ideas and solutions


Base gross monthly salary from minimum 1800 EUR and above, depending on experience + variable part 12% of your annual earnings


We are looking forward to discussing this position with you soon!


Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.