Lenovo

Lenovo Global Accounts is home to a network of collaborative teams who work together to delight the world’s largest customers. Operations, sales, technical specialists, finance and fulfillment cooperate to deliver exceptional customer experience through our best-in-class product portfolio and services. Our Global Accounts teams speak 100 languages and live in 60+ countries, making us one of the most diverse teams in the IT industry. We are continually and consciously building a culture that welcomes all people. Diversity is the cornerstone of our business and allows us to stretch and adapt to the values, policies, and culture of our customers in markets around the world. 

You’ll be responsible for: 

• The Lenovo Global Project Manager will be responsible for managing key operational aspects of complex, strategic global customer needs to realize worldwide revenue, profit, and customer satisfaction.  
• You will coordinate internal and client resources across multiple functions and regions to align and drive operational execution.    
• Where there aren’t established processes, you will work with the subject matter experts to establish new ways of doing business to meet customer needs. 
• You will execute and coordinate actions and activities related to customer onboarding and support, resulting in an exceptional customer experience.

You’ll bring:

• Willingness to think and execute outside the box 
• Leadership skills - can lead a matrixed team across multiple regions and functions
• Ability to identify and document capability gaps and their impact
• Excellent English communication skills to address operational and executive levels
• Complex project management experience (5+ years)
• Good level of operational business acumen
• Organization skills with attention to detail