General Information

Req #
Career area:
Information Technology
Selangor Darul Ehsan
Wednesday, January 11, 2023
Working time:
Additional Locations

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo Professional Services is currently hiring an HPC System Administrator to support HPC and AI customers. The role requires a presence in Malaysia, mainly in the Johor Bahru region.

The candidate is expected to work effectively in providing onsite (and remote) Linux System Administration and Support in the areas of Lenovo HPC & AI platforms and solutions. This person will be responsible for supporting HPC solutions at customer sites.

Being a part of the Lenovo HPC Professional Services HPC Sys Admin team, your responsibilities are to:

  • Hardware Installation and maintenance, which includes troubleshooting, before replacing components
  • Interaction with the customer by keeping them updated on the progress of all issues
  • Assist and work with Lenovo Level 3 (L3) team to perform deeper analysis of any issues
  • Implement, deliver, and administer HPC Servers and Cluster.
  • Setup and steer frequent customer meetings
  • Liaise with Lenovo partners and manage their activities
  • Perform Solution optimization, Migration and upgrade and recommend strategies
  • Work collaboratively and complementary with the hardware sales team, technical sales (presales) team and Business Partners
  • Work on a billable basis (customer-paid projects)

The position offers you the opportunity to build a solid customer relationship so It is important that you possess customer interaction skills and the ability to make technical decisions, to collaborate during projects with several organization verticals, partners, and customers and to develop training and knowledge base documentation.

Position Requirements:

  • Experience in Linux (ie SuSE, RHEL & CentOS)
  • Experience in HPC or Linux system troubleshooting and support
  • Able to perform OS installation and upgrades with no supervision
  • Able to perform high-level problem determination
  • Customer service skills, including written and oral communication with the client

Applicants must possess strong customer interaction skills and the ability to make technical decisions. Collaborate during projects with several organization verticals, partners, and customers. Develop training and knowledge base documentation for technical skills throughout a career.

Preferred Qualifications:

  • Relevant experience 3+ years
  • Linux (i.e.. Suse, RHEL & CentOS)
  • Knowledge on System Management related skills, e.g. IPMI/SNMP
  • HPC or Linux server system troubleshooting and support
  • x86 server installation, troubleshooting and performance tuning. Knowledge on
  • Excellent communication and interpersonal skills
  • Good knowledge of Visio, Excel and PowerPoint
  • Very good hands-on technical skills and problem-solving skills

Multiple Countries (Posting Locations)