Lenovo

• The successful candidate will be a member of the ISG Global Logistics Solutions team, and will be based at Lenovo’s plant in Monterrey, MX
• They will be responsible for developing logistics solutions to best meet the complex logistics requirements presented by top & Tier 1 accounts.
• They will be responsible for managing the logistics flows for Key Tier 1 Cloud Customers and will specialize in coordinating between our Logistics Providers, Sales teams and internal Supply Chain teams on daily operations to support deliveries of all Lenovo products to our CSP Customers.
• They will work with our Logistics Providers, to manage shipments via all relevant modes of Transport (Air/Sea/Road), to meet our Service level and Cost Targets, while continually optimizing and improving the Logistics network.

Position Requirements

• Bachelor’s Degree or 3+ years equivalent experience required
• The candidate requires excellent written and spoken English, and to have strong professional communication and presentation skills.
• They should have experience in a fast moving operations environment, and show a track record of strong team work in Global Companies, or across multiple countries.
• The position requires a good level of analytical and problem solving skills.
• Strong organization skills
• Computer proficient in MS Excel, Word, Power Point and other MS applications
• Working knowledge of SAP preferred and Logistics Network Systems

Role & Responsibilities

• Adhere to corporate and government policies regarding International Business transactions
• Work directly with Sales/Customer Fulfilment and Providers to arrange alternate solutions in order to meet importing country’s trade regulations
• Provide key point of contact for all Key Tier 1 CSP Customer orders at Monterrey and ensure that logistics processes are well established and adhered to with a view to meeting our Customers’ high expectations.
• Organize and maintain foreign to foreign shipments and required documentation (SASO’s, Cert. of Origin, Customs Invoices etc.) for international customers or licensees. 
• Ensures monitoring reports are generated and reviewed timely/accurately
• Support the facilitation of Expedite and Critical export shipments.
• Act as the Communication Point between Provider for all internal Customers e.g. production, sales, customer fulfillment etc. at all levels (Ops, Managers, Exec’s etc) on a daily basis to ensure orders are correct and shipped properly within established criteria
• Maintain pro-active communication with International Providers and with the Carrier Logistics Manager
• Maintaining pro-active communication with direct line Manager and be able to provide clear and concise feedback for escalation
• Ensure all deliveries for Int’l accounts are tracked to destination and provide regular feedback on status
• Work in line with Providers to create solutions for any and all delayed deliveries and that they current status is clearly communicated to management in a timely Manner
• Provide KPI’s, Statistics and Issue Log weekly/monthly/quarterly to assess Provider performance
• Assess efficiency of Expedite request and suggest other options that will need internal customer needs
• Provide and Participate in Logistics Cost Saving Solutioning (especially in the Expedite, Critical Shipments and White Glove Logistics Process