Why Work at Lenovo
Description and Requirements
About Lenovo:
Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!
Who You’ll Work With:
Lenovo's Infrastructure Solutions Group (ISG) provides end-to-end IT solutions and services for organizations at any scale. We empower our customers to dramatically accelerate their organizations, improve their industries, and solve humanity’s greatest challenges. A trusted partner every step of the way, we provide reliable infrastructure and support with Smarter Infrastructure Solutions, Cloud Computing, Analytics, AI, As-A-Service, Edge Computing, and more.
About Our Team:
Lenovo invites you to bring your expertise, skill set, and positive attitude as an Inside Sales Support Rep (ISSR) and be a pillar of the Lenovo Customer Experience. This Sales Support team is crucial for Lenovo to help our business grow, speed up the contract process, and increase customer satisfaction.
About the Role
This is a hybrid (office / home) position in which you will be able to expand your analytical, networking and operational skills by assisting in creating and handling sales quotes for potential ISG deals. You will interact (constantly, but not exclusively) with the Sales, Order Desk, Credit, and AR teams to solve operational roadblocks and ensure that the quotes get converted into sales orders.
You will participate in Sales calls as a listener and potential contributor to prepare, ammend or enhance sales quotations and their related documents.
Additionally you will be asked to participate and / or lead projects that bring improvement to the operation, as well as maintain one or several activity reports.
Responsibilities:
- Contract Creation
- Validation of terms and conditions
- Contract Maintenance
- Contract Renewals
- Contract Registration
- Proposal and Price Quotes Creation
Position Requirements
Required Skills
- College degree or be an active (Senior year) student on a major such as International Commerce, Business, or Marketing.
- Excellent English skills, written and oral are a MUST. This position has permanent contact with teams located in North America. Besides, part of the interview will be conducted in English.
- Excel (Pivot tables, basic formulas, conditions)
- Experience in creating, maintaining and controlling reports on a daily basis.
- Strong e-mail etiquette
- Strong analytical and numerical capabilities
- Able to concentrate over long periods of time
- Multi-tasking skills are highly regarded.
- Able to work with little supervision
Desired Skills:
- SAP
- Excel macros
- Visual Basic
- Power Point
- Being tech-savvy
- Knowledge of computing / IT vocabulary is a plus.
- Basic French