Lenovo

The ideal Sales Representative will be sales-oriented, articulate, and possess sound verbal and written skills, with the desire to reach high performance sales targets. You will need to be able to quickly understand a customer’s challenges and requirements and have the ability to go above and beyond to ensure complete customer satisfaction. A basic understanding of data center infrastructure including server configuration, network and cloud topology, and storage architecture is required.

Key Responsibilities

• Manage configuration support requests from inbound sales calls and provide accurate, tailored quotes for server and storage solutions.
• Engage in inbound and outbound sales calls, as well as chat interactions, to drive revenue, margin performance, and exceptional customer satisfaction (CX).
• Assist the eCommerce telesales team in qualifying customer requirements via phone and email.
• Support the local ISG eCommerce business by identifying cross-sell opportunities and generating leads in collaboration with IDG eCommerce telesales agents.
• Drive profitable revenue growth across the ISG eCommerce server and storage portfolio.
• Understand customer datacenter environments and use solution-based selling to address customer pain points and workload needs.
• Collaborate with inbound, outbound, and channel sales teams to achieve shared revenue and profit goals, including pipeline follow-up and qualification.
• Track and report weekly customer interactions, target attainment, and provide quarterly performance updates, forecasting, and business planning.
• Demonstrate digital proficiency and a willingness to enhance your skills in eCommerce technology.

Basic qualifications:

• Minimum of 2 years of proven technical sales experience

Preferred qualifications:

• Excellent customer communication and negotiation skills.
• Datacenter sales experience (server/storage/cloud)
• Enthusiastic about IT products and a student of a data center and technology
• Energetic, self-motivated, proactive
• Strong time-management skills, resilient to pressure and adaptable to change
• Strong team player that can work across multiple organizations
• Possess experience with CRM (Salesforce.com,) and/or Microsoft 365
• Ability to travel to customer's site when required