Lenovo

As part of Inside Sales Representative team for our growing eCommerce business, you will sell Lenovo products, services, and solutions to end-user clients (Consumer and Small Business Customer) through inbound and outbound phone calls and chats. You will be responsible for closing opportunities, selling the benefits of the full catalog of Lenovo products, and selling against the competition. You will champion the innovative power of our products by driving sales with customers to achieve revenue and profitability objectives. 

Key Responsibilities:

• Industry Knowledge & Product Presentation: Maintain a deep understanding of Lenovo’s product portfolio and IT industry trends to deliver tailored solutions to clients.
• Sales Strategy Development: Create and implement sales strategies that meet both short-term and long-term revenue goals for the Iberian market.
• Outbound Sales Focus: Drive outbound sales by managing a book of business, prospecting leads, and developing client relationships with a focus on account growth.
• End-to-End Sales Management: Oversee the sales process from lead generation through to closure, with emphasis on up-selling and cross-selling Lenovo products and services.
• Client Relationship Building: Develop and maintain strong relationships with new and existing clients to ensure customer loyalty and satisfaction.
• Forecasting & Pipeline Management: Prepare accurate weekly forecasts and maintain a robust sales pipeline to track progress and meet targets.
• Customer Service Excellence: Provide top-tier account support, addressing client needs proactively to improve retention and maximize satisfaction.
• Maintains product knowledge by attending training workshops, and keeping up to date on product material.

Qualifications:

• Educational Background: Bachelor’s degree (BA/BS) or equivalent professional experience, ideally in a related field.
• IT Industry Knowledge: Knowledge of the IT industry and experience working with hardware or technology products is preferred.
• Relationship & Communication Skills: Strong ability to build and maintain client relationships, with excellent communication and negotiation skills.
• Fluency in Languages: Native or fluent proficiency in Italian and Spanish, with business-level English; Portuguese is a nice-to-have.
• Proactivity & Goal Orientation: Highly proactive and goal-oriented, with a strong focus on exceeding sales targets.
• Problem-Solving & Organizational Skills: Demonstrated ability to solve problems independently, with excellent organizational and multitasking skills.
• Experience in Quota-Carrying Roles: Proven success in managing and meeting revenue targets in a competitive sales environment.

What We Offer:

• Life Insurance
• Meal Vouchers
• Employee Referral Bonus
• Lenovo and Motorola Product Discounts
• Employee Assistance Program (health, legal, and financial support)
• Access to Internal E-learning Development Platform for Continuous Learning