General Information

Req #
Career area:
Sales Support
Bratislavský kraj
Thursday, June 2, 2022
Working time:
Additional Locations: 

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

We are looking for Inside Sales Support Representative to support our German sales team in their day to day agenda and back office tasks.

The Sales Support Representative will support a specific dedicated EMEA region and interact with Sales teams (60%), internal customers (e.g. pricing, order management - 30%) and external customers / Lenovo Business Partners (10%).

Your responsibilities will include:

- Interlock with assigned Sales Reps to process quote renewals, aligning the quantities and prices, and manage them through the approval process
- Contract management (creation, validation, maintenance, etc.)
- Interlock with functional teams ( pricing team, logictics, CF, COR team)
- Interlock with finance regarding approvals and credit note creation for returned goods
- Support of other administrative tasks related to ad-hoc tasks to assist sales productivity
- Escalations and prioritization with aligned functions as Pricing, Supply Chain, Product management, Finance

Position Requirements:

• Minimum 1 year working experience in similar position and/or proven track of succeeding in the role

Soft skills:
• Strong communication skills
• Customer facing skills, both by phone and e-mail
• Customer Satisfaction and Customer Escalation Management
• Ability to adapt to cultural differences
• Ability to work independently
• Highly motivated individual with proactive approach, driven for results
• Ability to quickly grasp complex systems, procedures.
• Structured and Stress resistant person

Language Requirements:

• Fluent German (spoken and written)

• Fluent English (spoken and written)

Technical Skills:
• Ability to work with various software packages (MS Office) - Advanced
• Experience with Sales processes and back office administration- nice to have

If your experience looks a bit different from what we’ve identified, but you feel you’d still be the best match for the role, we’d like to hear from you and get to know you better.

Base gross monthly salary from minimum 1450 EUR and above, depending on experience + variable part 12% of your annual earnings

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.