Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Job Brief

Key Responsibilities include:

•Comprehensive Learning & Development Operations management

•Operational/Transactional management of Learning Events, Participants, Instructors, Vendors

•Data Analytics – extracting, analysing & reporting data from LMS and LXP

•Working closely with other internal L&D teams across business groups and geographies supporting implementation/execution of learning programs

•Working closely with external Learning Partners / Vendors as required

•Apply a continuous improvement mechanism for relevant internal processes

•Any other responsibilities that may be assigned based on business needs

Qualification:

•Bachelor’s Degree in any discipline from a recognized University or equivalent is required.

•Any additional formal certification or qualification in Learning/Training Operations Management would be preferred

Work Experience:

•6 +years of experience in large multi-national IT organizations in a similar role

•Dedicated back-end L&D/Training Operations experience or HR Operations experience with Training/L&D Ops being a significant component

•Experience in working across different geographies, cultures and time zones

•Consistent performance rating of meeting/exceeding expectations

Required Skills/Ability:

•Attention to Detail and ability to work with large amounts of data

•Ability to coordinate and manage virtual and face-to-face learning/training events including being able to think on-the-fly and troubleshoot problems

•Fluency in written and spoken English to be able to communicate effectively with internal and external people across the world

•Proficiency in MS Office Applications – Excel (Advanced), PowerPoint (Advanced), SharePoint, Teams, Outlook, Word

•User level Proficiency in Saba Cloud or similar learning platforms

•Ability to demonstrate a positive, self-driven attitude and a willingness to constantly learn and improve

•Demonstrate the ability to work in a fast paced constantly changing environment

•Ability to proactively reach out and connect with people across different geographies and levels and build good working relationships, collaboration and teamwork in a complex matrix organization

•Ability to work in shifts and flexible working hours

Bonus Skills/Experience:

•Ability to moderate and support virtual instructor-led training on platforms like MS Teams, Zoom etc.

•Instructional Design Skills – ability to create course content with inputs from subject matter experts

•Ability/Experience to use authoring tools like Articulate 360 to create/package e-learning content and publish on the LMS

•Experience in using data visualization tools like Qlik View