Lenovo

Lenovo – eCommerce TeleSales Representative (Call Center Team – Nuñez Office)

Lenovo's eCommerce business unit is seeking a TeleSales Representative to join its Call Center team, based in Nuñez.

Key Responsibilities:

• Handling customer inquiries via phone regarding equipment purchases.
• Preparing quotes/proposals.
• Closing sales opportunities with end customers.
• Tracking orders and activities in CRM (MS Dynamics).

We are looking for talent to train in consultative sales processes. If you have graduated or are in the process of graduating with a degree in Engineering, Business Administration, or a related field, are passionate about technology and sales, and want to build your career in a multinational tech company’s eCommerce division, this is your opportunity.

Requirements:

• Exceptional communication skills, with persuasive sales abilities.
• Ability to effectively use Lenovo’s Call Center processes, tools, and techniques.
• Proficiency in applying negotiation styles, strategies, and techniques to develop creative solutions, anticipating and resolving customer challenges.
• Preferred qualifications:
• Knowledge of hardware (HW) technology and call center tools (Genesys).
• Experience with CRM systems (SAP, MS Dynamics).
• English language skills (desirable).

Schedule:

• Monday to Friday, 11:00 AM – 8:00 PM (may vary based on market time zones).
• Occasional weekends (less than 10% of the time, as per business needs).

This is a full-time eCommerce sales opportunity in a professional work environment with growth potential. The role includes comprehensive benefits and company-paid training.

We are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.