General Information

Req #
WD00066524
Career area:
Sales Support
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Monday, June 10, 2024
Working time:
Full-time
Additional Locations
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub

Description and Requirements

The lenovo.com Affinity Program currently represents >9% of the lenovo.com business and is a strategic growth area for the organization. As an account manager, you will be responsible for managing an established book of accounts from our member purchase programs (MPP) and our corporate employee purchase programs (CEPP). You will be responsible for working closely with the accounts to develop a marketing plan driving both visits and revenue through the affinity program. The success of this role will be measured on driving revenue, profit, and customer satisfaction. The ideal candidate will be engaged with several extended teams to drive the best customer experience and must be able to work proactively in a fast-paced, collaborative team environment to meet aggressive targets.


Job Responsibilities

  • Maintain strong partner relationships and ensure customer loyalty through excellent customer service and regular account reviews

  • Lead efforts in driving new partner acquisition to expand the Lenovo.com Affinity Program, identifying and onboarding strategic partners to enhance program growth

  • Develop quarterly marketing & media plans to maximize program success

  • Provide promotional information, sweepstakes updates, program offerings material, etc.

  • Measure and track account level financial performance on accounts

  • Leverage data to assess efficiency of marketing efforts to drive program improvements

  • Provide support to relationship sellers seeking a CEPP store

    • Partner with the relationship team to drive awareness of the CEPP program

    • Manage training and SPIFFs for the relationship sellers, encouraging CEPP growth

Position Qualifications:

Basic: 

  • Bachelor's Degree 
  • 8+ years of professional experience
  • experience in partnership management, direct marketing, or sales management

Preferred:

  • Experience using complex data to problem solve, understand complex information, and apply logic

  • Excellent project management skills

  • Ability to proactively identify opportunities, take initiative and multi-task in a fast-paced environment

  • Familiarity with online content marketing and social media development strategies

  • Experience negotiating partner contracts & onboarding new accounts is a plus

  • Ability to communicate Lenovo’s strategy clearly and professionally to partners to support marketing initiatives

  • Strong self-initiative with the ability to identify areas of improvement with little direction

  • Excellent verbal and written communication skills are required

  • Must possess a positive attitude and ability to work in a collaborative and energetic team environment

  • Fine attention to detail with the ability to produce accurate end-results

  • Ability to analyze metrics and make decisions based on results

  • Strong skills in PowerPoint & Excel

This position is a hybrid role based out of our Morrisville, NC office. Employees are required to be on-site 3 days/ week. 
#LI-CW2 #LI-Hybrid 


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville