General Information

Req #
Career area:
San Felice Segrate
Friday, March 22, 2024
Working time:
Additional Locations
* Italy - Milano

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub

Description and Requirements

We are looking for a Local Account Manager in the Global Account space who will take over responsibility for a defined customer set of Global accounts in Italy.

The work location is not restricted to the Italian headquarter - in Milan but also flexible for other Italian regions.

You will concentrate on the building & development of existing customer relationships and focus on the solution-oriented sales approach. You will be able to present on various topics including the strengths of our product portfolio through to reflecting the total cost of ownership to increase our customer’s value. 

The successful candidate must be able to manage day to day challenges like providing tailor-made configurations for individual customer situations, dealing with the pricing function, monitoring of orders and supply, maintenance of customized portfolios as well as Customer Relationship Management and forecasting.

You'll be responsible for:

• Managing the local/regional PC and Smart Devices Business (Intelligent Device Group) together with a team of Global Sales professionals and focus on all ONE LENOVO business opportunities for all Lenovo products, closing the sales opportunities

• Working together with Global Account Managers (GAM) and Regional Account Managers (RAM) to execute global account strategy on a local level including identification of local opportunities,
    assist with quarterly sales campaigning within the own account set

• Understanding the customers governance and adapt this in the strategy(local decisions / RFPs vs executing HQ strategy). For some projects, you are responsible for product selection, configuration and proposals to local subsidiaries.

• Responsible for local / regional demand planning, outlook forecast planning and taking care of the reporting in appropriate tools (effectively manage sales opportunities)

• Focusing on day-to-day account management in driving account revenue and profit by proactive back and front office support duties

• Liaises with sales support teams, resolves customer issues and escalates sales issues effectively to sales team and management

• Close teaming with Business Partner's and Lenovo Dealer Account Manager’s for day-to-day
   opportunity identification, order management and escalation to order desk

You'll bring:

  • Sales experience is required, preferably in the IT industry. An university degree in business administration, information technology or similar subjects is preferred, but not a must.
  • Good Technical IT product knowledge, high telephone sales skills
  • Good knowledge of Project Management & problem management
  • Excellent German and English verbal and written communication and presentation skills.
    Other foreign languages could be a benefit

At Lenovo we are proud to be an equal opportunity company. This vacancy certainly applies for people with disabilities, too.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* Italy - Milano
* Italy
* Italy - Milano