General Information

Req #
WD00019241
Career area:
Supply Chain
Country/Region:
Mexico
State:
Distrito Federal
City:
Mexico D.F.
Date:
Monday, December 20, 2021
Working time:
Full-time
Additional Locations: 

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Motorola Mobility, A Lenovo Company, is one of the world’s fastest growing smartphone providers, creating groundbreaking, affordable, high quality products designed and built with the global customer in mind. 
And it’s our people who make this all happen. We are thinkers, risk-takers and problem solvers, working together to constantly challenge the status quo. If you share our commitment to ingenuity, creativity and innovation, we want you to help us define our world of tomorrow. Explore the opportunities and apply today

Position responsibilities
  • Ensure parts availability within regional material hubs by preparing purchase orders to obtain parts, follow up with team of buyers to gain delivery commitments on open purchase orders and proactively identifying potential shortages and initiating actions to resolve these.
  • Plans for and release work orders to meet requirements for repair center orders,
  • Maintain day-to-day inventory levels at Hub and 3rd party repair center and meeting key inventory management metrics including cost, part availability, inventory turns, total inventory value and customer satisfaction through on time delivery.
  • Manage entire product life cycle (product introduction through LTB and E&O)
  • Monitor and provide analysis on vendor performance to ensure on time supply chain
  • Responsible for establishing best in class logistics procedures that efficiently address Motorola SLA´s and warranty cost.
  • Responsible to manage post sales reverse logistics providers as Customs brokers, transportation and logistics companies, recycling vendors, HUB´s and warehouses.
  • Responsible for overall logistics providers management, including day to day operational processes, operational KPI´s and cost assurance according corporate goals.
  • Establishes productive working relationships within Service Organization to continuously improve overall Service KPI´s.
Qualifications

* Must have strong proven experience of, project management, inventory management, service parts planning in consumer electronics or related fields
* Inventory forecasting ability
* Experience of sourcing and managing spare parts materials
* Experience with a Vendor operated network of repair centers
* Ability to interact at multiple levels within organization and undertake customer facing interactions
* Strong experience on logistics operations.
* Hands on knowledge of Excel and strong knowledge of basic statistics analysis
* Bachelor’s degree required, preferably in Engineering or Business Administration
* Must be proactive and prove negotiation skills
* Ability to handle multiple tasks in a fact paced dynamic technological environment
* Proven track record in customer facing situations addressing regional support engagement.
* Must be fluent in Spanish and English. Fluency in Portuguese is a plus.
* MM SAP knowledge