Lenovo

• P&L Ownership: Responsible for financial performance including bookings, GAAP revenue, gross profit, and investments to develop the business to achieve aspirational targets across client services and software.
• Leadership: Leads and influences the organization, establishes credibility, inspires and motivates employees to outperform against targets.
• Talent/Organization Development: Builds high-performance teams, attracts, develops and retains top talent to achieve strategic growth.
• Customer Experience: Understands and meets customer needs, fosters strong customer relationships, and exceeds customer expectations with a focus on customer outcomes while balancing business objectives.
• Vision and Strategy Implementation: Aligns organization goals with vision and strategy, maintains awareness of ever-changing business conditions that require adjustments to corporate direction over time.
• Continuous Improvement: Influences, energizes, develops and drives change through exceptional written and verbal communication skills. Champions understanding and focused efforts around continuous improvement methodologies.
• Market Analysis and Go-to-Market Strategy: Develops a clear and deep understanding of market conditions, customer requirements, and competitor solutions. Identifies ways to differentiate, address unmet needs, and disrupt with intent. Builds the Go-to-Market strategies.
• Strategic Partnerships: Actively seeks and develops long-term and strategic software and service partner relationships as needed to enhance Lenovo service offerings.

Skills and Experience

Basic:

• IT Technology and/or Services Experience: Extensive experience in IT technology and/or services at a company well-known for being an industry leader in services and customer satisfaction.
• Sales Leadership Experience: North America or Global sales leadership experience, including managing both leaders and individual contributors.
• Bachelor's Degree: Holds a Bachelor's degree or equivalent in a relevant field.

Preferred:

• IaaS, DaaS, SaaS, XaaS, EaaS - Everything aaS - as-a-Service!!
• IT Technology and/or Services Experience: 10+ years of experience in IT technology and/or services at a company well-known for being an industry leader in services and customer satisfaction.
• Sales Leadership Experience: 5+ years of NA or global sales leadership experience, including managing leaders and individual contributors.
• Education: Bachelor's degree required, Master's degree a plus.
• Executive Presence and Leadership: Strong executive presence and leadership skills with the ability to inspire and motivate teams.
• Business and Financial Acumen: Strong business and financial acumen with the ability to thrive in a fast-paced environment.
• Collaborative Approach: Collaborative approach to meeting business objectives and ability to influence at all levels of matrixed organizations.
• Global Experience: Experience working with global teams and conducting business internationally.
• Business Development: Proven track record of business development. Commercializing innovative and breakthrough ideas to create superior value in the market.
• Customer Focus: Demonstrate a maniacal focus on adding value to customer organizations, addressing pain points and needs by building high-quality solutions.
• People Management: Effective people manager who coaches, mentors, and develops employees providing career development opportunities. Empowers employees to take responsibility through appropriate delegation, accountability, and regular feedback.
• Inclusive Leadership: Inclusive leadership style with a focus on personal involvement, trust, and flexibility.
• Market Awareness: Demonstrate an overall sense of urgency to act with speed and a natural ability to sense changes in the marketplace, reacting quickly to adjust.
• Relationship Building: Demonstrated ability to create relationships at any level of the organization, influence others, at peer and senior executive levels, to drive change.
• Communication Skills: High level of communication and presentation skills. Must have excellent English communication skills, both written and verbal, and international working experience for global company(s).
• Customer Relationship Management: Demonstrated success in working with customers to resolve complex issues and develop solid business relationships.
• Travel: Willing to travel >50% of the time, engaging the market, customers, partners, and global teams.
• Integrity: Consistently demonstrates the highest levels of integrity.