General Information

Req #
WD00076303
Career area:
Supply Chain
Country/Region:
Mexico
State:
Nuevo León
City:
Monterrey
Date:
Wednesday, December 18, 2024
Working time:
Full-time
Additional Locations: 
* Mexico - Nuevo León - Monterrey
* Mexico - Nuevo León - Monterrey

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Position Description:

• Drive change and efficiencies for the NA inside sales organization as well as analysis and implementation of improved processes and best practices. 
• Responsible for managing post-sales requests and activities for large corporate accounts, such as unique customer reporting, returns, concessions, billing adjustments and post ship issues (short ship, DOA), and drive all requests to a timely resolution.

Position Requirements:

• Problem solving skills
• Customer Service Experience
• Communication skills (verbal/written/listening)
• Organizational skills/detailed-oriented
• Self-starter
• Team player
• Ability to multitask and adapt quickly to change

Additional Locations: 
* Mexico - Nuevo León - Monterrey
* Mexico - Nuevo León - Monterrey
* Mexico
* Mexico - Nuevo León
* Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterrey
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