General Information

Req #
WD00052610
Career area:
Information Technology
Country/Region:
India
State:
Karnataka
City:
BANGALORE
Date:
Wednesday, May 24, 2023
Working time:
Full-time
Additional Locations: 
* India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo’s Services and Solutions Group is seeking an experienced Offering Technology Specialist to join our team. The ideal candidate has a deep understanding of Information Technology Service Management and ServiceNow technologies, as well as experience designing and Information Technology Service Management and ServiceNow solutions. You will be responsible for providing technology leadership, and architecture development, leading the development of pilots, and maximizing the leverage of advancements in Information Technology Service Management and ServiceNow technologies in DWS offerings and platforms.

Responsibilities:

Designing and implementing strategies for integrating digital technologies such as Information Technology Service Management and ServiceNow to enhance the Lenovo Digital Workplace Offerings.
Provide technology leadership and guidance for our offerings, primarily focusing on Information Technology Service Management and ServiceNow technologies.
Collaborate with cross-functional teams, including sales, marketing, and delivery, to develop innovative solutions that meet client needs and drive business outcomes.
Define and drive the technical roadmap for our offerings, ensuring alignment with our business objectives and market trends.
Develop and maintain deep technical expertise in Information Technology Service Management and ServiceNow, including but not limited to the ServiceNow Platform, ITIL Framework, Incident, Problem, Change and Request Management, and Service Catalog Management
Contribute to the development of architecture and design patterns that drive consistency, quality, and scalability across our offerings.
Participate in pre-sales activities, including presentations, proposals, and RFP responses.

Requirements:
  • 8 or more years of experience as an Information Technology Service Management and ServiceNow-focused Architect, with experience in designing and delivering solutions that leverage Information Technology Service Management and ServiceNow technologies.
  • Deep understanding of IT outsourcing services, the technology industry, Information Technology Service Management, and ServiceNow technologies.
  • Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and business stakeholders.
  • Comfortable working in a fast-paced environment and managing multiple projects simultaneously.
  • Certifications such as ServiceNow Certified Systems Administrator, ServiceNow Certified Application Developer, ITIL 4 Foundation or Managing Professional, or Certified in the Governance of Enterprise IT (CGEIT)
  • Bachelor's or master’s degree in computer science, Engineering, or related field.

If you are passionate about technology and have a strong focus on cloud and digital technologies, we encourage you to apply for this exciting opportunity to join our team as an Offering Technology Specialist. We offer a competitive salary package, ongoing training and development, and a dynamic work environment where you can grow your skills and make a real impact.

Additional Locations: 
* India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE
* India
* India - Karnātaka
* India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE
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