General Information

Req #
WD00072783
Career area:
Information Technology
Country/Region:
India
State:
Karnataka
City:
BANGALORE
Date:
Friday, October 4, 2024
Working time:
Full-time
Additional Locations: 
* India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

  • Self-motivated, detail-oriented and organized,  Professional, confident and enthusiastic team player with a flexible can-do attitude
  • Ability to remain calm under pressure
  • Ability to form networks with staff at all levels and influence effectively
  • Customer service focused, and able to liaise and influence staff at all levels
  • Excellent work ethic and the ability to thrive in a time-sensitive environment
  • Flexible and adaptable to fluctuating workflow levels
  • Excellent interpersonal, organizational, and presentation skills
  • Should exhibit Punctuality
  • Should be able to follow instructions as well as take responsibility for the actions
  • Acts as a mentor and share knowledge to the team members
  • Excellent organizational skills with the ability to priorities workload
  • Ensure Resource availability by proper Work force management and work plan creation
  • Giving suggestion to higher management for smooth running / automating operation
  • Multiple Reports preparation & submission to the competent authority
  • To maintain SLA as committed
  • Work to improve CSAT
  • Ability to cope up with new technologies
  • Monitor / escalate day to day operations
  • To create / manage / update the CMDB
  • 4 - 5 Years experience on end user support on different domain platform on 1000 or more systems
  • Windows / Linux / Unix / MAC / Smart OS skillset

Hand on experience with Existing & Latest model of Router, Switch & Wireless AP

Additional Locations: 
* India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE
* India
* India - Karnātaka
* India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE

NOTICE FOR PUBLIC

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.
 
Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.
 
Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.
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