General Information

Req #
WD00079726
Career area:
Information Technology
Country/Region:
Singapore
State:
Central Singapore
City:
SINGAPORE
Date:
Wednesday, March 12, 2025
Working time:
Full-time
Additional Locations: 
* Singapore - Central Singapore - Singapore
* Singapore - Central Singapore - SINGAPORE

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

  • Candidate should be self-reliant, able to think critically and act decisively in dynamic situations.
  • Communicating effectively with users, IT team and stakeholders.
  • Able to handle multiple tasks simultaneously and prioritize the assigning of service requests based on urgency and impact while still be well organized in keeping track.
  • Monitoring and escalating service requests to ensure timely and accurate resolution.
  • Proficient and comfortable in working with Microsoft Office especially in Microsoft Excel and Microsoft Powerpoint for managing of daily and monthly tracker/report respectively.
  • Assisting with onboarding and offboarding of new and departing employees – both users and staffs/teams.
  • Receiving, assigning, tracking IT service requests and collaborating with different IT teams and stakeholders.
  • Managing user accounts, access permissions and security settings.
  • Participating in the development and implementation of IT policies and procedures.
  • Assisting users with software installation, configuration and updates.

Additional Locations: 
* Singapore - Central Singapore - Singapore
* Singapore - Central Singapore - SINGAPORE
* Singapore
* Singapore - Central Singapore
* Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE
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