General Information

Req #
WD00069165
Career area:
Supply Chain
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Tuesday, July 30, 2024
Working time:
Full-time
Additional Locations: 
* Slovakia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements


We are looking for an Order Fulfillment Specialist who will support EMEA region for ISG (Infrastructure Solution Group). Our team is responsible for supporting customers from an Order validation perspective and for fulfilling business requirements in terms of order changes. We cooperate closely with other teams such as Customer Fulfillment, ISSR, Order execution or sales.

Position Description:

  • Validate customer orders in accordance with Firm Order Policy requirements and other business process guidelines.
  • Manage order fulfillment within agreed Service Level Agreements (SLAs).
  • Coordinate with other Lenovo functions to resolve front-end issues preventing orders from being loaded.
  • Ensure transactional billing accuracy.
  • Perform electronic filing of customer orders and supporting documentation.
  • Handle critical order management, backlog tracking, and supply position consolidation.
  • Assist in data analysis related to order performance metrics.

Position Requirements:

  • Strong English communication skills (spoken and written).
  • Proficiency in MS Office, specifically Excel.
  • Analytical mindset with attention to detail.
  • Ability to prioritize and document problem resolution.
  • Basic SAP knowledge.

What You’ll Bring:

  • Customer fulfillment or sales support experience.
  • Creative problem-solving skills.
  • Experience in supply chain or operations is welcome.

What We Offer:

  • A multitude of professional and personal opportunities
  • An open and stimulating environment within one of the most forwarding thinking IT companies
  • Flat structures and fast decision-making processes
  • An international organization with a high focus on all types of Diversity in the team
  • 3 sick days per year
  • Additional vacation days
  • 100% sick leave compensation up to 2 months per year
  • A broad selection of soft / hard skills trainings and individual mentoring
  • Employer contribution to the Third Pillar Pension System
  • Life & life events insurance, fully covered by company

We are looking forward to discussing this opportunity with you soon!