General Information

Req #
Career area:
Puducherry (Pondicherry)
Friday, October 8, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Position Requirements:

Education Qualification:
Bachelor’s degree (or) higher in electrical & electronics
Additional Qualifications/Certifications: Internal Auditor QMS & EMS, ASQ Supplier Quality Professional, 6Sigma green belt, PPAP, APQP, GD&T, SPC,
Work Experience:
8~12Years of experience in the field of Supplier Quality.

Functional / Technical Competencies

1. Chip level Knowledge on computers with basic Electronics component functions.

2. Experienced in Problem solving Tools & Techniques like [Lean 6Sigma, DOE, 8D, QC Story, A3, etc.,]

3. Communication and interpersonal skills

4. Analytical and problem-solving ability

5. Planning and project management skills.

6. Trouble shooting skills in Electronics/Computer

7. Having knowledge in Quality tools like TQM, (QFD & Quality Tools) and Lean Six sigma

8. In-depth knowledge on APQP, PPAP (PFD, FMEA, MSA, & FMA) @ Supplier end.


Manage, coach and develop a high performing Supplier Quality team that meets agreed objectives and which delivers best practice results, added value and continuous improvements

· Provide leadership, direction, management, and development to the Supplier Engineering team

 · Set department objectives/KPIs and review and assess ongoing performance of direct reports

· Report on achievement of targets and identify any actions required

· Manage and lead the team, ensuring adequate staffing levels, managing holiday allowances, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision to maximise efficient productivity

· Motivate and coach the team to operational success

· Monitor the completion of tasks and ensure good performance and record on appropriate systems

· Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them

· Review, implement and update company records e.g. training matrices, performance reviews, risk assessments

· Communicate KPIs from the strategic annual plan so that each employee is aware


· Lead supplier development strategy, designing the metrics for the function and supplier performance

· Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP).

· Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements

· Support new product launches to ensure suppliers are capable of delivering to the required quality standards

· Manage the root cause analysis and corrective actions process of supplier quality issues

· Perform on-site supplier visits for root cause analysis and verification of corrective actions of supplier quality issues

· Review and evaluate supplier quality data to identify process improvement opportunities within the supply chain

· Where appropriate work with the supplier directly, create corrective action plans to address process failures

· Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities

· Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis and FMEA (Failure Mode and Effects Analysis)

· Manage the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis)

· Review documentation of inspection results across all areas. In appropriate functional areas, this refers to supporting inspection and test status requirements defined by regulations, engineering product specifications or Control Plans, PPAP approval or product warrant submission

· Monitor and report on supplier product quality and performance understanding any commercial issues and impacts

· Manage the Supplier Key Performance Indicators (KPIs)

· Manage customer DPPM (Defect Parts per Million), supplier DPPM, supplier problem solving on time, cost recovery and supplier warranty indicators

· Lead quality audits for suppliers

· Ensure compliance and assist with adherence to the Quality Management System (ISO9001) & Environmental Management System [ISO 14001]

· Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality.

· Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact

· Keep up with current and developing manufacturing and engineering trends that concern product quality

· Conduct benchmarking studies to determine best practices/designs and future trends

· Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact

· Undertake personal continuous training and development

· Perform root cause analysis and resolve problems

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.