Lenovo

As a Deal Desk Analyst in our Solutions & Services Group, you will support our sales, pre-sales, and delivery teams to govern sales processes and execute complex deals. Your key responsibility is to ensure process adherence through strong analysis and insights from pre-qualification to delivery handover. Success in this role requires collaboration with various stakeholders, attention to detail, and experience in a pre-sales bid and proposal environment.

Responsibilities

Deal Triage & Pre-Qualification

• Review and ensure data accuracy for incoming deals during pre-qualification.
• Route deals to relevant teams for further qualification and assessment.

Deal Governance

• Advocate and ensure adherence to governance structures across all sales motions.
• Develop and maintain Deal Desk tools and templates.
• Schedule and manage all gate reviews throughout the deal flow.
• Maintain a compliant deal approval process.
• Conduct regular audits to monitor compliance and drive improvements.

Pipeline Analysis & Insights

• Generate and analyze metrics, reports, and dashboards on deal performance.
• Monitor and track pipeline, win/loss ratios, revenue split, and other KPIs.
• Provide data-driven recommendations and collaborate with stakeholders to implement solutions.

Utilization Monitoring

• Support project setup in Microsoft Dynamics 365 for resource assignment and time tracking.
• Facilitate regular board reviews for pipeline and staffing levels.
• Enable regular utilization and bid budget performance reporting.

Qualifications

• 3-8 years of relevant experience in IT and business.
• Bachelor’s degree in business, finance, or a related field. MBA is a plus.
• Experience in deal desk, sales operations, or a related role within a services organization.
• Strong analytical skills with the ability to interpret complex data.
• Familiarity with Microsoft Dynamics 365, Power BI, and Codata.
• Experience in bid and proposal management; APMP Foundation Certification is an advantage.