General Information

Req #
100015482
Career area:
Accounting/Finance
Country/Region:
Mexico
State:
Distrito Federal
City:
Mexico D.F.
Date:
Wednesday, October 9, 2024
Additional Locations: 
* Mexico

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

To find out more visit www.lenovo.com and read about the latest news via our StoryHub.

Description and Requirements

Job Summary: Service Cost Manager

The Service Cost Manager will be responsible for estimating service costs for new products at various stages of development and identifying cost improvement opportunities. This role involves close collaboration with cross-functional teams to analyze cost elements, provide detailed service cost estimates for special bids, and support internal cost-saving initiatives. The Service Cost Manager will also ensure the alignment of service costs with product designs to achieve optimal efficiency and cost containment.

Responsibilities:

  • Estimate service cost for new products at different development stages based on inputs from cross function teams like Dev (product BOM), finance (product cost), etc.
  • Identify service cost improvement opportunities for new products by analyzing changes of different cost elements between the NPI product and its predecessor and feedback to service readiness rep in ODT to influence the new product design to achieve a containable E/C eventually. 
  • Provide service cost estimation for special bids. Analyze bid’s product, service level, geo specific support resources, etc. then compose a service cost as a part of the whole bid cost.
  • Support service cost sizing on internal cost savings opportunities.

Requirements: 

  • Financial background.
  • Experience in IT hardware and customer services.
  • Advanced English level.
  • Intermediate Excel level. 
  • Willingness to take worldwide calls at night (1-2 times per week).

Additional Locations: 
* Mexico
* Mexico
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