General Information

Req #
Career area:
Information Technology
Tuesday, March 5, 2024
Working time:
Additional Locations
* India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub

Description and Requirements

•    8+ years of experience in experience on ServiceNow development and configurations.
•    5+ years of experience as ServiceNow Architect or Lead in a complex architecture
•    5+ years of experience in integration and Service Portal is MUST to have for this role.
•    Experience in designing architecture diagram, data modelling and writing technical specification
•    Ability to drive best practices across ServiceNow development and configuration
•    Experience in ITSM and CSM module is required.
•    Resolves technical escalations, including responding to defects.
•    Define, guides and support the execution of your technical governance processes.
•    Helps develop standards and practices for maintaining the ServiceNow architecture model
•    Supports design and implementation of a platform operating model to achieve your desired outcomes and foster end-user adoption
•    Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices 
•    Supports remediation of configurations not aligned to ServiceNow best practices 
•    Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan
•    Oversee platform operations like instance cloning and version upgrade.

Additional Locations
* India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE
* India
* India - Karnātaka
* India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE