General Information

Req #
WD00035714
Career area:
Supply Chain
Country/Region:
China
State:
Guangdong
City:
深圳(Shenzhen)
Date:
Thursday, July 21, 2022
Working time:
Full-time
Additional Locations: 
* 深圳(Shenzhen) - Guangdong - China

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Responsibilities:

  • Solve the customer open queries (e.g. order status, issue recovery guidance, expected resolve leadtime, escalations …etc.).
  • Proactively lead on credit release for multiple payment methods (On-line payment; Off-line Direct deposit; Purchase order)by coworking with fraud, payment, credit, Account Receivable, Fulfillment, logistics team.
  • Manage order quality issues by working with multiple teams, like NPI, Engineering & Manufacturing Operation team, 4P, planning, IT teams etc. in order to achieve targets defined by management and ensure all necessary actions and escalations are in place.
  • Assist Flash project smooth transition, with capability of reporting with cross-functional data collection.
  • Respond to all requests in a professional and timely manner.

Requirements:

  • Bachelor degree (experience could make education less important).
  • English - fluent oral and written.
  • 3+ year experience in Supply chain/Maunfacturing/Logistic/Planning role.
  • Quick learning skill and adapt to changes.
  • Proficiency in Microsoft office/SAP/SCI,  ability on PBI is preferred.
  • Data analysis skill required, able to identify risk and provide trend analysis and solution recommendation.
  • Proactive, independent and responsible.
  • Can work under pressure.

* 深圳(Shenzhen) - Guangdong - China