General Information

Req #
Career area:
United States of America
North Carolina
Thursday, January 25, 2024
Working time:
Additional Locations
* United States of America - North Carolina - Whitsett

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub. 

Description and Requirements

The Quality Assurance Technician will be responsible for contributing to the company’s success by supporting tactical initiatives and some projects within the facility.  These tasks will range from supporting the operations day to day to opportunities to troubleshoot problems, reduce operational costs, defects, or waste.  This self-motivated candidate will work alongside engineers and other team members to ensure our customers have a very positive experience with Lenovo. 

Responsibilities Include:

  • Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
  • Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
  • Assist QE’ in performing data analysis establishing root causes to help drive process improvement
  • Aid in developing or updating procedures for capture, investigation, and documentation of product complaints
  • Monitor risk-management procedures, maintain problem logs, and report issues to managers and quality engineers
  • Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes
Job Requirements:
  • High School Diploma, Associate Degree or Technical Certification
  • 1-3 years of demonstrated and relevant work experience in a manufacturing and/or distribution environment 
  • 1-3 years of experience in a warehouse/manufacturing facility
  • Basic computer skills
  • Flexibility to adapt from 8 to 10 hour shifts when overtime may be required

Preferred Skills:
  • Basic SAP knowledge
  • Proficient using Excel, Word and Outlook
  • Quality certifications or memberships is a plus
  • Repair/asset reclamation experience
  • Excellent verbal and written communication skills
  • Highly organized and ability to manage time and teamwork skills
  • Ability to adapt to change and deal with ambiguity 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* United States of America - North Carolina - Whitsett
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Whitsett