Lenovo

Location: Batam, Indonesia

Key Responsibilities:

1. Supplier Qualification:

   • Qualify suppliers, processes, equipment, devices, tools, and commodities according to planning.

   • Ensure suppliers meet quality, reliability, functionality, performance, and specification standards certified by the Company and applicable government certifications.

2. Quality Assurance and Improvement:

   • Ensure clear and accurate communication of technical problems and requirements.

   • Contribute to process performance improvements and resolution of technical issues with suppliers and production lines through failure analysis and timely corrective actions.

   • Provide continuous feedback to suppliers about their performance, including areas like competition benchmarking, new technology integration, failure analysis, quality improvements, and reliability.

3. Equipment and Material Management:

   • Maintain and take care of Lenovo equipment and materials used in job functions (e.g., notebooks, cell phones, tools, backpacks).

4. Compliance and Standards:

   • Comply with the standards and procedures in the Quality, Environmental, Safety, and Occupational Health Management Systems, along with other Lenovo standards, procedures, and policies.

5. Collaboration and Implementation:

   • Collect information from the Quality Global team and lead sites on new products to ensure the implementation of quality requirements and targets in supplier processes.

6. KPI Management:

   • Define KPIs and follow up on results to ensure target achievement.

7. Additional Responsibilities:

   • Perform other tasks related to the position as determined by the company.

Skills and Competencies:

1. Quality Management Skills:

• Product Lifecycle Management (PLM): Knowledge of PLM systems and managing a product’s lifecycle from conception to disposal.

• Inspection Techniques: Proficiency in visual inspection, automated testing, and non-destructive testing methods.

• Quality Standards and Regulatory Knowledge: Understanding industry-specific quality challenges, standards, and regulations.

• Lean Manufacturing: Expertise in Lean principles, waste minimization, and process optimization techniques like Kaizen or Six Sigma.

• In-Process Quality Control (IPQC): Skills in detecting and addressing quality issues during manufacturing.

• Sampling and Testing: Proficiency in creating sampling plans and conducting quality tests.

• Quality Audits: Ability to conduct internal and external audits for compliance.

• Statistical Analysis: Proficiency in statistical tools (e.g., SPC, Minitab) for data-driven decision-making.

• Governance of Quality Metrics and KPIs: Expertise in defining and monitoring quality-related KPIs.

2. Common Skills:

• Technology and Systems Knowledge: Familiarity with management software (e.g., ERP, WMS, TMS) and technologies like IoT and AI.

• Negotiation: Ability to reach mutually beneficial agreements with stakeholders.

• Risk Management: Identifying potential risks and developing mitigation strategies.

• Project Management: Managing projects, including new product launches and process improvements.

• Financial Acumen: Knowledge of cost management, budgeting, and financial analysis.

• Communication and Collaboration: Strong skills in engaging cross-functional teams, stakeholders, and suppliers.

• Problem-Solving and Critical Thinking: Expertise in tools like RCA, Fishbone Diagram, 5 Whys, and FMEA for issue resolution.

• Change Management: Skills in managing process transformations and technology implementations.

• Leadership and Team Management: Leading teams, fostering excellence, and driving continuous improvement.

• Customer Focus: Commitment to customer satisfaction in product quality, cost, and delivery.