General Information

Req #
WD00082594
Career area:
Information Technology
Country/Region:
Philippines
City:
Pasig City
Date:
Tuesday, May 6, 2025
Working time:
Full-time
Additional Locations: 
* Philippines

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Console Management

  • Perform remote console management
  • Monitor any events/system messages and batch jobs
  • Ensure failure jobs are properly logged with the IT Service Management system
  • Call relevant support according to the nature of the incidents
  • Re-run failure jobs/Control-M after applying the 1st level fix
  • Adhere to SMC Security Policy

1st Level Support

  • Report and attend to calls/email assigned
  • Create a record in Service Management System (REMEDY)
  • Served as a coordinator during incident/problem management
  • Update/open/close the job scheduler
  • Adhere to SMC Security Policy

Additional Locations: 
* Philippines
* Philippines
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