General Information

Req #
WD00006001
Career area:
Services
Country/Region:
Mexico
State:
Nuevo León
City:
Monterrey
Additional locations:
MX - Mobile
Date:
Monday, August 9, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

Support SDMs in managing various Lenovo internal team outputs and enable seamless delivery of DaaS to customer Reconcile Billing Schedules and proactively resolve any gaps in the financial systems and processes Review and approve Deals within the GEO You will need to use your analytical, problem solving, business acumen and project management skills to drive operational excellence and insights that will enable our SDMs to run an efficient business and achieve their business growth goals. Ensure all contractual reports are produced on time and KPIs compliance as per customer SOW Perform analysis around historical trends for futures predictions Analyze and understand trends in key metrics, and drive corrective actions and Investigations Manage the project financials for respective projects including P&L support for finance Ensure customer billing is on time to the customer and partners are paid on time Model key metrics and provide recommendations to Service Delivery leaders in areas including but not limited to: revenue, profit, service operations Ensure the account level forecast are entered and maintained in the tool Consolidate and report  Device requirements across the GEO  to manage demand Manage projects for the Ops team - Drive ownership and follow-through of actions and activities Be a trusted business partner and “go-to person” for both the SDM’s and business transformation/IT; provide guidance on various processes and tools, work closely with cross-functional teams to triage and resolve blockers, and design mechanisms to scale day-to-day operations. Ability to adhere to corporate governance policies and processes
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.