General Information

Req #
WD00014473
Career area:
Services
Country/Region:
India
State:
Karnataka
City:
BANGALORE
Date:
Thursday, December 2, 2021
Working time:
Full-time
Additional Locations: 
* BANGALORE - Karnataka - India

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

•    Expert level troubleshooting and working experience on any one of Software Distribution tool (SCCM 2007 /SCCM 2012.)
•    Excellent Knowledge on Windows OS and Ability to create SQL queries
•    Proven knowledge on incident management, handling customer escalations and ability to handle complex issue on Release, OSD and Infrastructure.
•    Flexible to work on 24X7 basis, Ability to write the process / ITSM Documents and KBs, Good knowledge on AD and different AD groups, infrastructure knowledge on the SWD tool.
•    Ability to work on Package Distribution, Patch management and release management troubleshooting
•    Effectively handle all the ITIL Process Especially Escalated Incident Management/Change Management and Problem Management
•    Develop, standardize and implement Microsoft SCCM solutions
•    Designing and Deploying medium to large scale SCCM environments (Single to multi-tier sites)
•    Assess and Analyze current SCCM environment and provide migration/upgrade solution from SCCM 2007 to SCCM 2012/CB
•    Prepare high level architecture solution for SCCM environment.
•    Interacts with the Chief engineer to gain an understanding of the business environment, technical context and organizational strategic direction

•    Perform product assessments and make recommendation
•    Coordinates and collaborates with others in analysing collected requirements to ensure plans and identified solutions meet customer needs and expectations
•    Understands and uses the appropriate tools to analyse, identify and resolve business and/or technical problems. Establishes and maintains security, integrity and business continuity controls and documents
•    Provide integrated solution using the existing System Center Configuration Manager (SCCM) with 3rd party products.
•    Superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) 2007 and 2012/CB
•    Must have knowledge and experience in Windows 2000 - 2012 Server & Windows XP/7/8/10
•    Should be proficient in below Intune responsibilities

  • User Management
  • Application Creation and Deployment/Assignment
  • Service Administration
  • Mobile Application Management
  • Device/Profile Management
  • Conditional Access
  • Company Resource Access
  • Software Update Management
  • SCCM 2012 Troubleshooting and maintenance knowledge 
  • Software distribution
  • Patch Management
  • Asset Management
  • OSD
  • Scripting


 

* BANGALORE - Karnataka - India