General Information

Req #
Career area:
Capital Federal
Tuesday, August 17, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

Main responsibilities.
Act as L2 support for SMSC Claims team, engaging with other Lenovo teams and Parts Vendors to find resolution to issues affecting AWSPs enrolled in the NA AWSP Program. Maintain internal Processes documentation, including documentation subject to audit review. Update and improve current processes. Draft and send communications to AWSPs.
Requirements - Strong organizational and project management skills - Effective time management - Collaborative and autonomous - The candidate should be able to communicate proficiently in English. Illustrator skills are advantageous, but training is provided. The candidate should have good management of Excel (pivots; macros desirable).

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.