General Information

Req #
Career area:
Sales Support
Distrito Federal
Mexico D.F.
Monday, March 11, 2024
Working time:
Additional Locations
* Mexico

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub

Description and Requirements

We are seeking an experienced Commercial Contract Manager to support Lenovo’s worldwide Solutions and Services Group (“SSG”) sales function to close multi-million dollar contracts with global clients headquartered in the North America & LatAm regions.

The successful candidate will be a pro-active, pragmatic, and commercially astute individual with extensive experience in sell-side contract management. The target is to maximise value capture whilst minimizing value leakage and protecting the company via management of commercial, legal, and regulatory risk. Although primarily focused on pre-sales contract support, the role will encompass full E2E contract lifecycle management


  • Lead, support and/or manage all commercial, technical, and operational aspects of the contract including negotiations with “aaS” clients ranging from simple single country subscription based transactions to highly complex, multi-national managed services deals
  • Has the confidence, gravitas, and seniority to engage in face-to-face negotiation of multi-million dollar “aaS” deals with all of the client’s stakeholders including programme managers, general counsel and other senior stakeholders including at board level.
  • Supports the SSG Sales teams in client specific negotiations via provision of timely commercial and contract advice across a diverse range of contract types including

1. Master Services Agreements

2. Statements of Work

3. Partner/Teaming Agreements

4. Master Lease Agreements

5. Inter-company Agreements

  • Liaise with Lenovo local / geo based legal counsel to ensure compliance with local law and regulation and to ensure aligned approach to legal issues
  • Lead, support and/or manage contract negotiations with systems integrators e.g., Accenture, HCL, DXC etc, as required
  • Support contract negotiations with external partners e.g., equipment leasing partners, financial services companies, and services suppliers where necessary including any back-to-back provisions required
  • Provide strategic direction / input to contract strategy, adoption of best practice, contract templates and approach to contract automation e.g electronic signature
  • Comfortable with advising internal stakeholders including at board level and building cross functional relationships across departments e.g., sales, service, LFS, legal and worldwide geos/subsidiaries.
  • Liaise with product management team to ensure relevant contractual terms and conditions are developed for each new product during the New Product Development process
  • Upskill wider SSG team through provision of in-house training and/or materials on key commercial, technical, and operational contractual topics
  • Ensure that the global contract repository is updated and maintained via use of CLM tools, Sharepoint etc
  • Ensure compliance relevant company policies and procedures including legal governance / Delegation of Authority levels


  • At least 8 years of experience in negotiating complex multi-country managed services contracts in an IT or Telecommunications environment.
  • Commercial management experience with solid understanding of the key drivers of profitability
  • Strong contract drafting and negotiation skills with a solid knowledge of legal concepts
  • Experience in IT Hardware / Equipment leasing would be considered an advantage
  • Ability to work in a fast paced, ambiguous, and ever-changing environment
  • Experience of subscription based “as a service” commercial models
  • Comfortable negotiating directly with clients and/or third parties
  • Strong team player who builds strong working relationships with clients and internal stakeholders
  • Solid project management experience
  • Commercial awareness with ability to understand the sales team’s perspective and balance contractual and legal risk
  • High degree of professional ethics, integrity, and gravitas
  • First class interpersonal and communication skills
  • Excellent judgement and analytical skills
  • Ability to remain calm under pressure
  • Fluent in written and spoken English.
  • Spanish language skills considered a bonus
  • Ability to anticipate, mitigate, minimize, and proactively manage risk
  • Ability and willingness to travel to client site

We are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.

Additional Locations
* Mexico
* Mexico