General Information

Req #
WD00040303
Career area:
Sales
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Thursday, September 22, 2022
Working time:
Full-time
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

JOB TITLE: Sales Engineer  

JOB SUMMARY: 

Join Lenovo Software and play a key role in growing the software business within the world’s #1 PC and device manufacturer.  We are looking for a dynamic individual who will engage with the sales teams to provide pre-sales technical support, Proof-of-Concept implementations, product demonstrations, sales training and solution architecture.  

If you are the right candidate, you have worked closely with sales professionals and have delivered successful software implementations.  You’re passionate about what you do. You have impeccable relational skills and can create win/win environments for all parties that you work with.  You are extremely comfortable in a quasi-sales role and have experience working directly with customers. You’re driven - no one needs to push you to excel; it’s just who you are.  You’re eager to learn, adapt and perfect your skills; you seek out help and put it to good use.  If this describes you, we would love to speak with you! 

As a Sales Engineer your primary responsibility will be architecting and implementing Lenovo Software solutions for customers and partners. We are looking for an individual who has 2-5 years of experience in systems administration, networking, and various web technologies.     
 

RESPONSIBILITIES  

  • Provide pre-sales technical assistance as well as product training to sales teams on Lenovo’s software product offerings 

  • Architect and implement Lenovo Software solutions 

  • Implement Proofs-of-Concept at customer and partner locations 

  • Engage directly with customers and prospects to understand requirements and existing architecture; develop implementation plans to support those findings 

  • Work closely with partners and customers to provide excellent customer service 

  • Troubleshoot faulty systems and software and develop plans to resolve issues 

  • Train, certify, and support partner technical engineers on Lenovo Software solutions 

 

EXPERIENCE/QUALIFICATIONS  

  • 2-5 years of proven, customer-facing experience in sales, technical support, or customer success 

  • Experience presenting and demonstrating software solutions to all levels of customers 

  • Technical skills with an understanding of TCP/IP, DNS, Firewalls, software deployment, and web technologies 

  • Microsoft Windows, Google Workspace, and Chromebook administration experience preferred 

  • Excellent technical troubleshooting skills 

  • Excellent professional verbal and written communication skills (English) 

  • Self-directed with enthusiasm for problem solving and a sense of urgency 

  • A passion for helping teachers use technology to create better learning environments 

  • Ability to learn new technologies and incorporate them into customer solutions 

  • This position is remote, but may require up to 20% travel 

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  • #LI-DB1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America