General Information

Req #
WD00013477
Career area:
Sales Support
Country/Region:
Brazil
State:
São Paulo
City:
SAO PAULO - SP
Date:
Wednesday, October 13, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Motorola Mobility, a Lenovo Company, is one of the world’s fastest growing smartphone providers, creating groundbreaking, affordable, high-quality products designed and built with the global customer in mind. 

And it’s our people who make this all happen. We are thinkers, risk-takers and problem solvers, working together to constantly challenge the status quo. If you share our commitment to ingenuity, creativity and innovation, we want you to help us define our world of tomorrow. Explore the opportunities and apply today.


Sales Operations Analyst

A successful candidate will be a person who is customer driven, enjoys solving problems, analyzing data, discovering root causes, and designing long-term solutions. It will be a person who likes to learn, is a team player and can take ownership of processes and responsibilities.
 

Your Key Responsibilities

  • Handling operational activities related to the online mobile business, such as fraud prevention, chargeback and customer payment reversals
  • Using your technical abilities to assist in the maintenance and transformation of the e-commerce operation through data analysis
  • Having a contributor role in raising the level of competencies of the web operations team
  • Exploring and leveraging on other divisions expertise (Sales, Marketing, Customer Service and Logistics) to support providing comprehensive services to your web-customers
  • Independently securing your routine activities and projects deliverables
  • Working closely with your peers and manager to build and maintain strong relationships with business partners and best understand customer needs
  • Analyzing large datasets and developing clear and well-structured analytical reports
  • Identifying and engaging on resolving gaps that impact the fulfillment of the business’s functional requirements
  • Manipulating different data sources in support of business requirements
  • Proactively plays an analytical role in measuring business KPIs with purpose of identifying trends and evaluating the performance of the business’s initiatives

Your Skills
  •  Bachelor’s degree
  • English language - intermediate level
  • Good written and verbal communication skills
  • Must be good with numbers, excel and technology skills
  • Analytical skills; collects and researches data
  • Understanding of sales process and e-commerce preferred
  • Excellent accuracy and attention to detail
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.