General Information

Req #
Career area:
New South Wales
Additional locations:
HK - Quarry Bay, MY - Mobile, SG - Singapore
Thursday, September 2, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. To find out more visit,and read about the latest news via our StoryHub.

The Lenovo Senior Manager of Global Services Programs is responsible for owning and managing the performance of a set of Lenovo Services products.

This role works with all geographies worldwide to analyze product performance, identify opportunities to increase revenue and profitability and drive these opportunities to closure.  This role will be measured by the ability to increase revenue, margin, attach rate & pen rate of a defined set of Lenovo Services products and will require the candidate to build plans for driving products to specified performance goals.  This position will represent Services Sales in the development of new Service offerings including creating the go to market strategy (GTM) & Sales launch plans.  Additionally, they are responsible for providing input on product content, pricing, and operational delivery for both new product development and sustaining.  This position is a product subject matter expert (SME) that will be asked to provide product analysis and input into various activities such as training and sales support.


• Analyze product performance to understand key performance drivers and gaps including, but not limited to, product content, competitiveness, pricing, merchandising, promotions, SPIF/compensation, contests, training, marketing, sales programs and operations

• Provide strategic insights to support the business & create plans to drive product growth

• Create an annual performance plan for the product broken down quarterly including actionable items to drive product performance

• Drive projects & initiatives to improve product performance

• Provide regular product reviews of performance & action plans and lead product line reviews as needed

• Create bundling strategies as appropriate to increase sales, drive CE, optimize price and increase ease of sale

• Engage with geographies to determine best practices and share these across other geographies to drive product performance improvement

• Provide product attach/performance analysis in support of exec queries & presentations

• Be a Subject Matter Expert (SME) to provide input into future offer planning, marketing/training materials & delivery/ops planning for their portfolio

• Assist in the definition of new sales motions, pricing/costing, marketing materials & launch plans for any new product launches in their portfolio

The candidate should have 7+ years of experience in Sales Programs, Product Management, Marketing or Sales.  Services experience preferred.  The candidate should demonstrate strong leadership skills with the ability to independently create a vision and drive organizational results.

• Bachelor degree required, Masters degree an advantage

• 7+ years of experience in Sales Programs, Product Management, Marketing or Sales (Services experience preferred) with understanding of sales behaviors and processes

• Strong leadership skills with the ability to independently create a vision and drive organizational results

• Strong executive presence and comfort dealing with senior management

• Strong presentation, communication and negotiation skills

• Strong financial acumen and decision-making capability

• Collaborative approach to meeting business objectives and ability to build strong relationships and influence at all levels of matrixed organizations

• Experience working with global teams and conducting business internationally

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.